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5 Leadership Actions to Kick Start a New Year

Posted at 12:12 PM on Sunday, January 04, 2009

The beginning of the year is a typical time to read these types of suggestions. In many ways we ascribe a special significance to the beginning of the year as a time to proactively do things to improve our future. These actions are just as relevant whenever you may be reading (or re-reading) this - at any time of the year.

As leaders we know that being proactive is one of our most important attributes - for without a bias to act, we won't be leading anyone anywhere.

The five actions suggested below can set a proactive tone for you and your whole team or organization. In fact, they apply equally well for anyone, leader or not, regardless of role. When you take these actions you will gain a new perspective, a new focus, and will move forward more resolutely and with greater energy.

The Five Actions

  • Call ten Customers. Now is the perfect time to call ten Customers and thank them for their business! This is NOT a sales call. It is a call to connect, thank people for the opportunity to serve them and to ask them for feedback. While this should be a regular task on your leadership list, now is a perfect time to pick up the phone, say thank you and ask for input. If you're an internal leader and don't deal with external Customers, this advice remains the same. Talk to those people you and your team support to thank them and ask for feedback. No matter who your Customers are you will gain credibility, learn a lot and perhaps set the stage for the next action.
  • Pick a relationship to improve. As a leader you have many relationships to manage. You have relationships with Customers, suppliers, your team, your peers and your boss(es). You have relationships across your network, and among your friends and family as well. Pick one. Pick one you feel needs some strengthening, or you believe needs some attention, or one you just want to improve for any other reason. Pick one and make it your goal to do whatever you can to improve that relationship in the coming days, weeks and months. Even if the relationship is outside of work, you will gain benefits as a leader from these efforts. There is no better time to pick one than right now.
  • Find a focus. You might think of this as a theme. Look at the months to come, the challenges you will face, the opportunities you see and the current state of your team and create a singular focused theme for the year. Share this with your team (or have them help you craft the wording from your initial ideas). Then use that theme to focus and unify the team in the days and weeks ahead. Use it as a guidepost to help you prioritize and maintain a proactive focus.
  • Set goals with your team. If you have an intact team or organizational goal setting process, these goals may already be set. If so, review them collaboratively in light of your theme. If not, use your theme as one input in creating the goals for the team as a whole and individuals in particular. As leaders we must role model goal setting and goal achievement behaviors, and there is absolutely no time like the present to do just that.
  • Decide what you need to learn. Each of the previous four actions will be inputs into this decision, but may not create a complete picture. As a leader who wants to improve and grow to help others create better results, you must be on a path of learning. More specifically, you must be intentional about your learning path. Investing the time to determine what you need and/or want to learn is an important step. Once you have taken this important step of deciding, then you can build a plan to help you achieve those learning objectives.

You've read the list. My suggestion is to do all of them. Even if you aren't sold on or see yourself doing all five, before you leave this article and move onto your next task, commit to doing at least one of them. Of course the more of them you do, the greater edge you will gain. But, one is better than none, and becoming a Remarkable Leader requires that you move forward proactively doing things to help you learn, grow and stretch.

All five of these actions will do that for you. Happy New Year! It's time to get started.

Potential Pointer: The actions suggested in this article are valuable anytime of the year. If you are reading this the 5th of January, the 5th of April or the 5th of September the value is the same. Take the time to take these actions and you will, in effect, create the start of a New Year! And all will help you become a more informed, confident and effective leader.

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Get a 360 Assessment

Posted at 12:04 PM on

At this time of year we get all sorts of recommendations, in all areas of our lives. In the last couple of days I’ve heard that I should . . .
  • Go over my insurance coverage to make sure it is appropriate and current
  • Check my credit rating
  • Review all of my investments
  • Review my will

And most importantly, schedule an annual physical exam to check on my overall health.

All are good, sound advice, and I would like to add one to the list. Get a 360 Assessment.

Those recommendations I mentioned cover parts of our financial and physical well being and progress, and a 360 Assessment is a bit like that in terms of your professional well being and growth.

If you want to improve, you need to know:

  • Where you are starting from (your strengths and weaknesses), so you can chart progress.
  • What you most need to work on.

A 360 Assessment will do both of these things for you.

If you don't know, a 360 Assessment provides you with feedback from people 360 degrees around you - colleagues and peers, those you lead and those for whom you work. Using an anonymous process, you are able to learn how people feel about your skills, behaviors, habits and potential in a comprehensive written report.

There are many 360 Assessments available. If you have used one in the past that you were happy with, you might consider doing it again to understand your progress and chart your future learning course.

If you haven't ever done one, or if you weren't happy with or can't access the one you have done in the past, we would be happy to help you. Our 360 Assessment is based on the 13 competencies in my book Remarkable Leadership, and our assessment package includes two coaching sessions to help you understand, evaluate and build action plans from your results. In addition it includes content selected based on your assessment to help you reach your goals.

Learn more about the Remarkable Leadership 360 Assessment process or email or call us (317-387-1424 x2) to see how we can work with you individually or help you implement this throughout your organization.

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Your Potential is Calling... Are You Answering?

Posted at 1:23 PM on Friday, January 02, 2009

Ok so this is a video of a television commerical.

Even so, it is required viewing. But only if you:

- believe you can make a difference in the world
- want to move towards your potential
- enjoy being inspired

It deals with our potential (which you probably figured out from the title of this post), a topic we deal with every week in my newsletter, Unleashing Your Remarkable Potential, and that I wrote about earlier today on my other blog

It will be your best 1 minute investment today.

Also posted in Learning.

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Relooking at New Year's Resolutions

Posted at 8:11 AM on Thursday, January 01, 2009

This time of the year, it is the most asked question - "What are your New Year's Resolutions?"

Many people make them.

Few people sustain them.

In fact, according to research by Marti Hope Gonzales, an associate professor of psychology at the University of Minnesota cited in the New York Times this morning about 80 percent of people who make resolutions on Jan. 1 will stop making progress by Valentine’s Day.

There are a variety of factors that lead to people not being successful, but the biggest two come from the word resolution itself.

First, from the definition itself. Dictionary.com gives many definitions of the word, the the two most relevant being:

2. a resolve or determination: to make a firm resolution to do something.
3. the act of resolving or determining upon an action or course of action, method, procedure, etc.


Notice that both of these are really about a decision. Decisions are important, but not nearly as important as the actions that back them up. The reason so many people set resolutions is that they are easy to set. It is (relatively) easy to decide to do something. But to make your resolution last, you must do more than decide, you must do.

Second, from the spelling of the word. Resolution conveniently begins with the letters "re". Most of us think about the letters "re" when by themselves as something we use in a letter, memo or email to describe the subject - or why we are writing. It is the why that is missing from most resolutions. You will reach more of your resolutions, goals or objectives when the reason why you want to achieve it is clearly placed in your mind and is sufficiently strong and compelling to keep you acting and moving in the direction of that goal or resolution.

We cannot underestimate the power of "why" when setting and moving towards the achievement of our resolutions or goals.

If you are reading this as you are setting your resolutions your action steps should be clear. Don't stop with the decision, get to work. And create a why - a compelling reason that is big enough and powerful enough to keep you on your new habit path.

These are ideas that I explore in great depth and provide a variety of tools and techniques for in our brand new Start Today - Make Your Next 12 Months Your Best 12 Months package. If you are serious about being in the 20% who are taking action on and succeeding in reaching or maintaining your resolutions beyond Valentine's Day, you owe it to yourself - and your why - to check out this package.

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Five Positive Ways to End Your Year

Posted at 10:31 AM on Wednesday, December 24, 2008

While I'm writing this article near the end of the year, I do know that you could be reading it at any time - which is just fine.

These suggestions work the same in late December, mid March, early summer or while watching leaves fall.

Read this advice, and you'll see the timing is universal.

Watch a movie . . . that tugs at your heartstrings. This may be a favorite movie you've seen many times, or a new one that excites you, moves you or maybe even makes you cry. Just pick one that makes you feel good as opposed to sad. When the movie is over bask in the feelings that you feel.

Think about things . . . that make you feel proud. Spend some time looking back at accomplishments large or small, private or public, that make you feel good about yourself. It will be time well-spent.

Listen to music . . . that makes you smile. You know what music this is. This is the music that makes you dance, smile and maybe brings back fantastic memories. Pop it in your CD player or fire up your iPod. Better yet, if you have an MP3 player, make a play list of all your favorites so you can listen to them back to back, anytime you want.

Talk to a friend . . . who believes in you. Spend some quality time - on a walk, over dinner or with a cup of coffee - talking with a person who is supportive of you and loves you for who you are. Enjoy the time together, listen to what they say, and thank them for being in your life.

Read a book . . . that inspires you. Whether a self-help book, inspirational poetry or a story you identify with, find a book that you will not only enjoy reading, but will also learn from.

All of these actions will create positive feelings and memories. Each helps you look back and inspires you into the future. You can use these feelings and memories to not only feel better about yourself now, but to propel you with greater energy and enthusiasm for what is coming.

Potential Pointer: Choosing actions that help you understand yourself and your world better makes you feel better about yourself. When you feel better about yourself, you take an important step towards creating a better future - for yourself and all with whom you work, live and play.

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