People Skills Matter!
Wouldn’t it be great if everyone in your organization had great people skills?
Studies have proved it. And your experience confirms it. People are more successful in business and in life when they have good people skills. You know what I mean. They can:
- Understand people
- Express themselves clearly and effectively
- Influence others
- Listen effectively
- Manage and resolve conflict
- Collaborate and work well on teams
Well they do a lot more than that, but you have some people in mind as you read this list, don't you?
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“I’ve gotten more out of this course than I have out of most courses in the past combined! It was very enjoyable and it’s the only course I didn’t have trouble getting up for in the morning!”
-Shawn Arcand, Alberta EnviroFuels
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Wouldn't It Be Great?
Wouldn't it be great if everyone in your organization had those skills? If everyone did, what would be the result? In my experience, it would lead to . . .
- People getting along better
- Improved employee morale
- Improved employee retention
- Better teamwork
Not only those things, but think about how it would impact your Customers?
- Customers would be better served!
- Customers would be happier!
- Customers will come back!
And, in case that isn't enough, you’ll have:
- Happier supervisors
- More successful employees
- Greater productivity
Personal Benefits
Yes, increased "people skills" will benefit the organization - we've just looked at a partial list of these benefits. But the beauty of these skills is that they benefit the individual as well. Here are some of the ways:
- Improved relationships - at work and home (and less stress…)
- More fun at work
- More confidence in difficult situations
- More skill in resolving conflict productively
- Greater ease in working on a team
- More easily communicate complex ideas
- Influence others more effectively
If you would like to get a picture of where you stand on these skills, you can take our simple survey! This fun survey will help you diagnose your strengths and weaknesses and help you think about others in your organization as well!
Click HERE check your People Skills
Click HERE to give your feedback to another on their skills.
How Do We Get There?
These skills will definitely help us all! Even people with excellent people skills can always improve. There's a series of products and services based on the best selling book, PeopleSmart by Mel Silberman and Freda Hansburg that can help.
Working PeopleSmart
While a book is great, to really improve these skills requires an opportunity to try them out - it takes practice. Good training includes practice, and the workshop based on PeopleSmart is good training. That's why Working PeopleSmart is such a great investment! Get a head start by reading the book first!
Specifically, Working PeopleSmart is an on-site training program where managers, supervisors, team leaders and anyone else whose people skills are critical to the success of your organization (which is everyone!) learn:
- How to assess their interpersonal strengths and weaknesses
- How to work on their interpersonal development
- How to get started!
Is it a Dull, Boring Lecture?
Definitely not! The training was designed by a team of professionals who believe that learning should be active and fun! And we at The Kevin Eikenberry Group are one of the original Master Trainers of the workshop. That means that the design is good, and the facilitation will be even better! The workshop includes:
- 15 hours of training that encourages participation, increases retention, and promotes application
- 10 modules featuring experiential exercises, self-assessments, video demonstration, skill practice and action planning
- Training activities customized to your situations
What Else Should I Know?
Working PeopleSmart can be the start of improved people skills in your organization or it can complement your existing workshops in this area. The workshop is modular, so it can be customized to your needs. Certification for permanent in-house use is also available.
For more information about these workshops, having one customized for your organization, or to see if we are offering any public sessions near you, call us at 317.387.1424 (or 888.LEARNER toll free in the U.S.) or click HERE for request more information.
Other Resources
- Buy the PeopleSmart book. Click HERE to learn more and order the book.
- Sign up for Unleash Your Potential with Kevin Eikenberry, our free ezine to help everyone in your organization be more successful!
Our Guarantee
We believe our work isn't complete until you are satisfied with the results you have received. When working with us, we will build performance and satisfaction guarantees to ensure your delight with us and our work, and most importantly, your results.
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