Unleashing Your Remarkable Potential
Issue 5.32 - August 11, 2008 - ISSN: 1551-6571

In Kevin's Own Words

Decide! Five Barriers to Decisiveness and How to Overcome Them

Your day is filled with making decisions. What course should we take? What should our pricing be? What will we do next? How will we explain that to the Customer? And even, where do you want to go for dinner?

All day long and in all parts of your life, decisions are required. Unfortunately, this doesn't mean that all of us are competent or confident decision makers. In fact thousands of opportunities, promising projects and good ideas have been squandered due to poor, or non-existent, decision making.

Regardless of that fact, and regardless your own personal past experience with decision making, this article will help you to diagnose why your decision making might not be as effective as you wish for it to be. More importantly, once you have a diagnosis, you will have ideas for being more decisive, starting now.

The Five Barriers

Fear. Sometimes people are afraid to make a mistake, afraid to be wrong, afraid to make a decision. This happens to everyone, especially on big decisions. Caution is OK, paralysis is not.

Action: Ask yourself, "What is the worst outcome that could come from this decision?" If you can live with that outcome, make the decision. Remember, that outcome isn't assured, only possible. If that negative outcome isn’t an option, consider ways to mitigate or eliminate those results with a different decision, and then make that one. Also - remind yourself that 'no decision' is truly a decision. Don't let fear lead you to the 'no-action decision.

Time. "I need more time." I often hear people say that more time is needed to make a decision. Is some time needed for contemplation? Certainly. Just don't let more time become your crutch.

Action: Give yourself a deadline. Perhaps allow yourself to sleep on the decision, or, if you are so inclined, meditate or pray about it. Then, when the deadline arrives, make sure to use the insights gained through that extra time to make the decision based on your thought process up until that time.

Information. Sometimes it’s about the facts and figures. The decision can’t be made until you “have all of the data.” You absolutely need the relevant information, and time spent on data collection can be a stalling tactic. 

Action: Find a balance. Determine what information and relevant experience you need, but balance that with a sense of urgency about deciding. Recognize too that if you are a data driven person this might be your tendency. Work with someone else in the data collection/analysis phase who might not share your love of information to help you move past the information to the implementation of your decision.

Deference. It isn't your decision to make, or you want others to make the decision instead of yourself. This barrier could be an extension of one of the others, especially fear. It also could be that you really want others involved in the decision, for all the right reasons. While this can be a noble purpose, some decisions don't warrant deference or even the time it takes to hand the decision to someone else. (e.g.n When there is a fire, someone needs to lead everyone to the door, and it doesn't have to be the team leader!)

Action: Have a general agreement about who is able to make what types of decisions. When a span of control or other sorts of guidelines are in place, it will make it much easier for people to know when the decision is theirs.

Habit. Your experience with the other four barriers, how you were raised, tendencies of your mentors and/or the culture of the organizations you’ve worked in can all combine into a habit of indecisiveness. 

Action: Recognize your normal (read: habitual) approach to decisions and consciously do something different. Based on which other barriers affect you, consider those suggestions to help you move forward.

Further Thoughts

Chances are, as you read this, there is a decision on your mind. It might be small, or it might be monumental. It might have just crossed your mind, or it may have been weighing on you for weeks. 

Listen to your inner voice and consider your options on this decision. This article has given you some ideas, but ideas aren’t enough. Now you must decide what you are going to do. Think about these barriers and the potential solutions. Decide now which of these actions you will take. 

And do it now.

The best way to become more decisive is to make decisions.

And now is the time to begin.

Potential Pointer: One way to become more effective in any area of our lives is to become more comfortable and confident as a decision maker. Being decisive will create new opportunities and more momentum on your path towards your potential.

Kevin's Recommends

A Sense of Urgency By John P. Kotter

John Kotter is one of the best known authors on the topic of change. He's written, among others, the best sellers Leading Change and Our Iceberg is Melting. I've had the pleasure of reading an advanced copy of this book where he tackles an important subset of change - the sense of urgency.

John writes in a straightforward, easy-to-read and hard-to-forget style. In this book he explains the importance of, components of and how to create a sense of urgency. He discusses false urgency, complacency and what he calls a real sense of urgency. He effectively distinguishes these factors and dispels a few myths along the way.

Perhaps it's the style or maybe it's my personal interest and focus, but I have found this to be one of the most useful and enjoyable books I have read this year. I expect it will have a significant positive impact on my personal and business results, and I know it will impact my thinking in the work I do with Clients.

A Sense of Urgency will be released on September 3. My suggestion: develop a sense of urgency right now and pre-order your copy today.

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