Chuck Chapman, Author at The Kevin Eikenberry Group

Holidays and International Teams

Thanksgiving in the US is usually considered the beginning of “the Holidays.” But if you work with international teams, this raises a couple of important questions. Exactly which holidays are we talking about? And, will we actually be able to get our work done and still allow people to celebrate according to their local and

Working Remotely, Playing Nicely, and Getting the Job Done

To many people, working remotely has one giant perk: we are free from the interruptions caused by other people. Of course, many people say that the biggest downside is the lack of communication with other people. (Honestly, some people are NEVER satisfied.) How you interact with others — because you want to, or because you

Do Remote Leadership Rules Apply to Contractors?

When talking about people who choose to work remotely we often make some (reasonable) assumptions: They crave human contact, they want to be in touch with their teammates and bosses more often, they need to feel like part of the larger organization, and they miss talking to live humans. These ideas sound rational…but what if

Teaching People to Push Back

Do the people on your remote team do pretty much everything you ask, without asking questions? Do you get very little push back when you assign them tasks? That might sound like manager’s dream, but it can be a sign of a problem lurking under the surface. How can people doing what they’re told be

Coaching and Feedback at a Distance

When we talk to leaders of teams, the one part of the job most feel they could do a better job of is coaching their people. This feeling of “not quite being as good as we could be” is heightened when we work remotely from the people we should be developing. On the surface this

Sorting Out the Voices in Your Head

It’s not unusual for Long-Distance Leaders to spend a lot of time alone. Now that you no longer share an office with anyone, your actual human conversations have likely diminished. That means the voices in your head might be the most common voices you hear. No, you’re not crazy. We all have those voices guiding

Are Credentials Still Important?

by Chuck Chapman, Content Strategy Coordinator Bill Gates majored in pre-law at Harvard and spent much of his time taking math classes and noodling around in the school’s computer lab. He left school after two years. With no credentials, he founded Microsoft, and you know the rest of the story. While you might not achieve

Are You Frightening Your Remote Employees?

As a leader, you know how important communication is to a highly functioning team. As a Long-Distance Leader, you know that you need to communicate even more often, and in different ways, with your remote employees than you do the people in the office. You might also be frightening them a little. Our research with

There’s a Person on the Other End of That Email

When teams work together in one location, they see each other on a pretty regular basis. They see each other at lunch and in the break room. They pass each other in the hall, or when they walk by a person’s office or desk. They get frequent, visual reminders that other people are part of

The Past 25 Years of Remote Working

People have worked remotely since time began. Remember, Genghis Khan ruled half the world from a yurt, and Julius Caesar had a pretty good thing going until he returned to the home office. But if it seems like remote working has changed in only a few years… well, you’re not wrong. In October 2018 we

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