Chuck Chapman, Author at The Kevin Eikenberry Group

Managing Across Borders

With technology is making it easier to do business, companies looking for growth or cost savings are expanding internationally at increasing frequency. In fact, the number of employees on international assignments has grown as part of the continuing trend toward globalization. This is increasing the number of remote teams facing the challenge of working across borders.

Helping Remote Workers Feel Like First-Class Citizens

One of the most common complaints remote workers have is they sometimes feel like “second-class citizens,” compared to the people who go to the central location every day. Whether it’s true or not, (and the people in the home office probably are prepared to argue the point) the perception of unfairness is the same as

How to Keep Remote Workers from Feeling Isolated

by Chuck Chapman, Content Strategy Coordinator One thing that most everyone agreed on about the pandemic: Working from home made us feel lonely. Spending each day in front of a screen at your office can leave you feeling a little bit like Tom Hanks in Castaway. That’s even more true for those on hybrid teams

Why “Why” Is the Most Important Question for Long-Distance Leaders

As long-distance leaders (or, heck, any kind of leader) we should ask a lot of questions. For many of us, the inability to see activity and output with our own eyes means we need to get that information in other ways. Leaders often talk about the “5 Ws “ of asking questions in order to

Not Burning Out on Re-Entry: How to Successfully Return to Work from Vacation

Space travel is a lot like your summer vacation. There is a ton of preparation, and at any minute an emergency could scuttle your plans, but finally you’re ready to go. You take off (on holiday) and after a moment of panic you are floating calmly in the tranquility of space (or the Poconos. This

Long-Distance Leaders: How Much Do You Trust Your Team?

by Chuck Chapman, Content Strategy Coordinator It’s sad, but it’s true. Some leaders view their employees more like children than professionals. In their minds, if they aren’t watching every second, work won’t get done. And don’t even think about allowing people to work off-site or remotely. How in the world will any work get completed

Relationships Still Matter on Remote Teams

by Chuck Chapman, Content Strategy Coordinator Think of all the people who have “remote” roles in our lives. It doesn’t matter if they’re celebrities who deliver us entertainment through our screens, people we’ve “met” via social media, or customer service reps we only talk to over the phone. These are people we’ve never locked eyes

How NOT to Drive Everyone Crazy on Slack

Team collaboration tools like Slack and Microsoft Teams are becoming more common for organizations with remote workers. So are complaints. Time that used to be spent cursing email is now spent rolling our eyes every time that little hashtag symbol pops up on our screen. It doesn’t have to be that way. Like every communication

How Not to Micro-Manage Remote Employees (And Still Know What’s Going On)

Nobody wants to be a micro-manager. We want to trust our employees (even when they’re remote and we can’t always know what’s going on). We know they’ll do a great job, and we want to be seen as supportive but not over-bearing. It often comes as something of a shock when we’re accused of being

How the Long-Hours Culture is Killing Us

It’s fairly normal today for people to work more than the standard 40 hours a week. In past years, you would go to work at 9, be off at 5, and then have the rest of the hours to do whatever you wanted. It’s become normal in our culture, however, for people to work longer

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