From time to time, most of us have experienced or even contributed to workplace drama. It can take many different forms: People gossip, spread rumors, complain, lash out emotionally, rant about a perceived wrong, purposely exclude others, take sides in conflicts, and so forth. No matter how drama manifests, it can be a highly destructive

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I was recently reading about strategies for managing high-conflict people in both the workplace and in your personal life, and it got me thinking about conflicts, in general. Conflicts are often not the result of some huge problem. Of course, people can do terrible things to one another, and that creates conflict, but when it

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For leaders, new and experienced, having difficult conversations with employees is one of the most challenging aspects of the job. It’s both hard to control your own emotions and respond appropriately to employees, when they become emotional. The key to keeping the conversation on track and constructive starts with going into it with the right

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This is a guest post by Scott Miller, EVP of Thought Leadership, FranklinCovey, and author of Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team.  Have you ever worked for a bad manager? Nearly everyone knows what it’s like to work for a soul-crushing, morale-killing, please-don’t-make-me-go-to-work kind of manager.  But if

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What does it mean to act “like a boss” in your opinion? Does it mean managing your employees every move or empowering them to find their own way? Does it mean setting a process you expect everyone follow implicitly or working with your team to find a system that works for everyone? Honestly, no one

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Last week, we shared a post by Quint Studer, “How to Handle Yourself During Stressful, Busy Times.” This week, we’re following up on the post by offering more advice from Struder, author of The Busy Leader’s Handbook: How to Lead People and Places That Thrive. You are going to be stressed, but you will only make

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There’s no question about it: Today’s workplace can be stressful. The long work hours, the endless flow of information, the competing demands on our attention—all these factors can make us feel perpetually overwhelmed and out of control if not managed well. The conditions that lead to stress are not “bad” says Quint Studer. They’re just

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This is a guest Post by Bonnie Marcus, author of The Politics of Promotion It’s a fairly common myth that if you work really hard and have a track record of solid performance, you’ll be successful. This formula worked well for us in school. When we kept our head down and did all the required

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If you’ve never made a mistake at work, raise your hand. Chances are, your hand is NOT up. If it is, kudos. You might be the first person ever to not make a mistake on the job. Most of us do, especially in the early days of leadership, but even leaders who have been at

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This is a guest post by Joseph H. Harris, Partner, White Harris PLLC. If the political debate in your office is heating up, it may be time for you to step in and mediate the conflict. Joseph H. Harris, a partner at White Harris PLLC offers this advice for organizations. Arguments between employees can create

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