By Wayne Turmel. I receive dozens of app and technology advertisments a week that guarantee to increase team collaboration and improve communication. Part of the constant onslaught of app advertisments is my own fault for visiting so many blogs and websites doing research for The Remote Leadership upcoming events and this blog. Still, I’m feeling overwhelmed
What happens when an employee or customer survey indicates that the supervisors, customer service agents, or senior management team needs to behave in different ways? Often, someone in the organization creates a mandatory training program to teach the supervisors, customer service agents, or senior management team new skills in the hope that knowing about the
By Jaimy Ford, leadership and business writer. Take a look at the infographic below, created by the good folks at Time Doctor, makers of employee time tracking software. While it’s chock-full of interesting tidbits, two points stand out to me: 1. You might be overcommunicating with your virtual staff According to a report by TINYPulse, only
Imagine these disheartening scenarios: Your department just suffered a round of layoffs and you need to rebuild morale. Your organization just lost a large contract and your staff is feeling deflated. A popular employee just quit and you are left to inspire others not to do the same. Those negative events and many others cause
By Wayne Turmel, co-founder of the Remote Leadership Institute. It starts pretty innocently. You send an email asking for information. The other person responds. Then you need and ask for more information, and he or she responds. Then because you want to show gratitude, you send a thank-you message, and the person then feels obligated to respond
Conflicts can arise between any boss and employee, but when a younger boss manages an older employee, he or she faces a whole new set of problems. Younger bosses might feel that older employees don’t respect their authority. Older workers might feel younger managers lack real-world experience. Either way, poor attitudes from both sides add
By Wayne Turmel, co-founder of the Remote Leadership Institute. I see it all the time, regardless the size or type of organization, when it comes to project team leaders, some produce exceptional results in a virtual environment, while others seriously struggle to deliver. For both groups, the leaders are all different. They play different roles. They
By Wayne Turmel, co-founder of the Remote Leadership Institute. Peter Drucker once said, “The greatest management job of all time was building the pyramids, and we’re just trying to live up to that standard ever since.” That is true, except that the guy in charge of that project was actually at the pyramids, and wasn’t
Last week, we answered “Is All Coaching the Same?” (Spoiler alert: We don’t think it is, and in fact, we believe there is a very clear distinction between coaching for knowledge versus coaching for skill.) You should definitely hop over and check out that post if you haven’t already to read our full explanation, but it essentially boils
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