“If you ask men why they succeeded, men attribute that success to themselves; and women, they attribute it to other factors like working harder, help from others. Ask a woman why she did well on something, and she’ll say, ‘I got lucky. All of these great people helped me. I worked really hard.’ Ask a

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Continue to help employees develop their careers as a way to improve both productivity and retention. Employees who feel stagnant are unlikely to contribute to moving the organization forward. When people are growing, their loyalty increases—plus, they perform better. Here are simple strategies to keep employee growth continuous: Hold short workshops. Ask employees who excel

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In an open environment, with employees situated in cubicles rather than in offices, employees have the opportunity to learn a lot about their co-workers’ professional and personal lives. If you are faced with a colleague who always seems to know everything that’s going on in your life, you might want to be more discreet at

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If you aren’t spooked enough this Halloween, the following facts about workplace conflict will make your hair stand on end. Strained relationships between employees account for 60% to 70% of unproductive time and difficult situations, according to workplace experts. You are spending anywhere from 25% to 40% of your time managing conflict, The Washington Business

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If you’re preparing to hire a new employee, take some time to craft the perfect job posting. Work with your HR department to write a job description that will attract the best candidates—those who will fit in with your team and who are prepared for the position’s requirements. Here’s how two companies got it right:

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Halloween is nearly here, and it’s got me thinking about the most nightmarish problems a supervisor might face.  Prepare to be spooked by the following three (completely true!) Halloween-worthy stories from real-life managers: The Werewolf. A manager at a tutoring company supervised a woman who had strong body odor and very hairy armpits, which were

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This is a guest post by Amy Beth Miller, business writer and editor. One morning when I was still a relatively new manager, Matt came to my desk and told me about a comic routine he had seen the night before. The comedian described how a child will constantly interrupt a parent who is on

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This is a guest post by Jaimy Ford, business writer and editor. I have a recurring dream that I am back in high school, and I’ve completely forgotten where to go for my next class. In some cases, I wander the halls aimlessly until I wake up. In others, I just skip the class altogether

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Customer Service Week is October 7-11. What do you have planned? Customer service is something that you can celebrate—and improve—year-round. But here are a couple of ways to honor your customer service representatives right now:  Treat them to a sweet. Saying “Thank you” doesn’t need to be lavish or expensive. Grab a large bag of

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This is guest post by Jaimy Ford, business writer and editor. With bad weather right around the corner here on the east coast coupled with the still high cost of gas, I am reminded about the best perk of working from home: I don’t have to drive to work. Before we moved and my husband

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