Guest Author, Author at The Kevin Eikenberry Group

Remember That Grand-Opening Feeling

This is a guest post by business writer and editor Catherine Welborn. My brother recently started working at Trader Joe’s. My whole family has been pleased—albeit surprised—that he loves it. Really loves it. He’s a creative type, and we never pictured him in retail. However, he has become the company’s biggest endorser, raving to anyone who’ll

How a Teachable Moment Turned into a Brouhaha

This is guest post by Amy Beth Miller, freelance writer and editor. A young salesman hung a movie poster in his work area. It wasn’t obscene or offensive, but it was more appropriate for a college dorm room than an office selling expensive products. The manager could have used the incident to talk with the

Walls Don’t Have Ears, but Customers and Employees Do

This is a guest post by business writer and editor Catherine Welborn. The other day I was in a toy store when I heard a manager say something that left me absolutely dumbfounded. She was at the back of the store when one of her employees approached her, complaining about a “problem” customer. In a

The Go-To Danger

This is a guest post by Amy Beth Miller, business writer and editor. As a new manager, knowing there are one or two outstanding team members you can rely on in a pinch is a great comfort. The problem comes when you go to that go-to person too often. I knew I had reached that

Wise Words: Thomas Edison on Rule Breaking

Today’s wise words come from the great American innovator Thomas Edison. Many people think that inventors and innovators must have been born with a special gene—something that allowed them to see what everyone else missed. However, that’s not the case. Those people who awe us with their creativity are just very persistent and willing

Traps New Managers Should Avoid Falling Into

This is a guest post by Georgina Stamp of Marble Hill Partners. So you’ve just reached that role you’ve been aiming for: You’re a manager, a person of authority with big plans for the company and all those that work in it, but let’s not get ahead of ourselves. There are a number of traps

Management Strategies That Help Reduce Stress

This is a guest post from Blake Pappas. Workplace stress is nothing new. In fact, many workers all over the world regularly feel the pinch when it comes to deadlines and getting their jobs done quickly and efficiently. However, when stress becomes a constant worry for employees, it can negatively affect their performance and take

That’s Amore: Advice for Managers Faced with Romance in the Workplace

If the topic of office romance stresses you more than your own relationships—should you even acknowledge the relationships? What if the couple’s cutesy nicknames and public displays of affection make everyone else uncomfortable? And how do you deal with the inevitable breakups? You’ll appreciate the advice from this interview with Halley Bock, president and CEO

Top 10 Tips for Increasing Productivity

Build better habits and you will be amazed by the way your productivity soars as your stress level sinks. Add these practices to your workday: Save less. Be honest: How many files do you have that you never refer to? The surest way to avoid clutter is to never allow it to collect. Make your

Conquering a Sick Day

Sadly cold a flu season is right around the corner. Prepare your team by sharing with employees the following advice from guest writer Dr. Farzanna Haffizulla. It’s a crisp Monday morning; your agenda is interwoven with meetings, projects and the usual “catch-up,” from the week past. You awake with shaking chills and muscle pains that

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