I’ve been thinking about work/life balance a lot lately, so when I ran across that quote from American opera singer Jessye Norman, I knew I wanted to share it with you: Finding balance can be difficult for anyone, but it’s harder when you’re responsible for many people. If you manage a team of five, you

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It’s about that time when vacation requests will start pouring in. Instead of making do when an employee takes time off, seize the opportunity to make your team stronger. Before the vacation, cross train employees. You will build their skills, ensure that work flows smoothly no matter who is out of the office and give

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The less time your team spends in meetings, the more productive and happy everyone will be. Remember these guidelines for when to excuse yourself or someone else from a meeting: Do: Scratch routine meetings. Hold meetings only when you have a reason to do so, not by default. If the only reason you have for

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You might expect that job hunters would jump at any opportunity for employment these days, but that’s not the case. And sometimes the factors that matter most are surprising. Take this recent study from the worldwide recruitment firm Hays, called “Tomorrow’s Workforce.” Hays surveyed more than 870 Australian employers and job candidates, but I suspect that the

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I wrote The Dangers of Being an Arrogant Boss and a reader emailed me with an interesting comment. She said that she thought the advice was useful, but that it didn’t touch on the opposite—and just as important—issue of arrogant employees. “The fault can’t always be the boss’s,” she wrote. That’s a valid point: One

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Recently, I was catching a flight to do some culture change work with a client in Philadelphia when it seemed like everything that could go wrong, did. When I arrived at the airport the flight had been canceled and the only remaining flight for the evening was already full. I was then booked on a

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Diversity.  Mobility.  Productivity.  What are they good for, besides ending with ‘-ity’?  Not so very long ago, most people came to the office at the same time every day, dressed the same, acted the same, left at the same time and kind of meandered through the day at a steady pace. You knew where you

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From sales people to management, right on up to CEO’s and owners in organizations, everyone wants some magical answer to have their business take off and grow beyond their wildest dreams.  In reality, most sales organizations have everything right in front of them to build and grow their business; these items often cost little or

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From sales people to management, right on up to CEO’s and owners in organizations, everyone wants some magical answer to have their business take off and grow beyond their wildest dreams.  In reality, most sales organizations have everything right in front of them to build and grow their business; these items often cost little or

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This is a guest post by Zack Zenger, co-founder and CEO of Zenger Folkman, a professional services firm providing consulting and leadership development programs What makes a great leader?  Here are three alternatives to consider: Someone who has managed to overcome any weaknesses that she may have had. Someone who is really well rounded and good

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