Focusing on what could be better in the future is much more positive and helpful than on what went wrong in the past, and it removes the need for techniques like the feedback sandwich completely.
By Guy Harris Coaching team members, improving performance, and confronting challenging behaviors are among the most common concerns expressed by participants in our Bud to Boss workshops. While the best approach for a specific situation depends on more variables that I can address in this single post, there are three guiding principles that you can
Coaching and performance questions are among the most frequent types of questions I get when working with new and front-line leaders. Among those questions, the most common question is often phrased this way:
“How do I discipline someone when I’ve already done everything I know to do to get them to improve?”
By Guy Harris One fairly common question I get from Bud to Boss workshop participants is: How do you deal with a persistently or aggressively negative team member?” While the full answer in a given situation depends on many situation-specific details, there is a thread of common themes that applies to almost all of my
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