Leaders, whether they realize it or not, are in the change business. After all, if nothing was changing, and things were going great, would we even need leaders? But since things are always changing, perhaps faster than ever, we need leaders who can effectively lead change. In other words, leaders need to master change leadership. To

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Interrupting—it’s a habit many of us struggle with, myself included. Over the years, I’ve come to realize just how much interrupting can hinder communication and damage relationships. If you’re like me, someone who’s been an interrupter and is working on breaking that habit, you’re in the right place. Let’s dive into some actionable strategies to

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There are plenty of definitions of wisdom – and not just from the dictionary. There are philosophical and psychological definitions – even biblical ones. My goal here isn’t to dive into those distinctions but to be pragmatic and practical about the important quality of wisdom – more specifically leadership wisdom. Why? Because whatever your definition, given the

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Listening is a skill that can transform our relationships, our work, and even how we view the world. Over the years, I’ve learned that being a good listener isn’t just about hearing what’s being said—it’s about connecting, understanding, and truly engaging with the person in front of you. Today, I’d like to share five ways

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I’m writing this before Election Day, not knowing who will be elected to serve as our President. And I’m not writing a political piece, but I am making a prediction (not that one). And I hope, that for those who read it, it will make my prediction wrong. Anxious and emotional. Lots of people, regardless of who

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When it comes to effective leadership, few skills are as critical as listening. But here’s the key insight: listening is not the same as hearing. In fact, many people think they’re good listeners simply because they hear what’s being said, but true listening goes beyond just hearing words—it requires focus, engagement, and, most importantly, empathy. This

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Depending on who you talk to, the information age has been upon us for 50-70 years. Regardless of how you want to define it, we know that we have more information available, and it is more easily accessible than it has ever been. Rarely today do we need more information. What we need is more

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Listening is a fundamental skill for effective communication, yet it’s often misunderstood. Many people think of listening as something that happens with just their ears, but true, effective listening is a full-body experience. It’s about using more than just one sense to connect, understand, and engage with the person speaking. Here’s why listening with your

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Policies are a bane to the existence of most employees. While they aren’t generally set to be a stumbling block, too often that is what they become. Let’s look at the problems with policies and what you can do to overcome those problems.The ProblemsHere is a short list about what your team members don’t like

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As leaders and human beings, listening is a skill that most of us recognize as critical. Yet, despite its importance, we all have moments where we fail to listen as well as we should. Whether we’re distracted by the buzz of a phone or mentally preparing our next response, these common barriers prevent us from

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