Psychologically unsafe workplaces are paying a safety tax – one that is largely hidden. What do I mean? A product’s final cost doesn’t disclose the taxes paid by the producer, but they are included in the price we pay. The safety tax I’m talking about is much the same. The difference is that we can
You might have a training calendar.You might even have a full training calendar — one where people actually show up.But having that doesn’t mean you have a learning culture. It might support that culture. But a training calendar, on its own, isn’t a learning culture.So what is?A lot of people talk about culture and wrap
I hear it all the time.”We don’t have time for training.””People are too busy.”And let me say this: if you don’t have time for training, that’s okay.Wait a minute, Kevin — don’t you deliver training? Isn’t that kind of surprising coming from you?I’m not saying that because training isn’t valuable. It’s just that it’s not
We’ve all done root cause analysis. Something breaks, we dig in, we find the cause, we fix it. It’s practically muscle memory for most leaders. We are taught from a young age to learn from our mistakes and business luminaries such as Bill Gates have even said “Success is a lousy teacher. It seduces smart
In the late 1400s, the word ‘priority’ entered the English language as a singular noun. It wasn’t until the 1900s that we began pluralizing it, and once we started, we haven’t stopped. That pluralizing habit is a math problem, and not the kind leaders usually think about. I know we want leaders to focus on growth
What makes you a better leader? There are plenty of things that can contribute to it, but ultimately one thing matters most. Here are some of the likely candidates and what you might be thinking about right now:MindsetIdentitySkillsCompetenciesExperienceI’ve written about all of these, and all are important. But they are all precursors to the main event.
You send people to training. You want them to use what they learned. Right?So when they don’t, you start looking for someone to blame. Maybe it’s the training. Maybe it’s the trainer. Maybe it’s the learner.But there’s another part to this equation. And it’s you, Mr. or Miss Leader.I’m going to suggest that perhaps you’re
There is power in knowledge but that’s not the full story. Because the most powerful leaders are those who are willing to say, “I don’t know.” It’s a paradox, I know. And because of the paradox, it makes those three words even more powerful.Why Are They So Powerful?They speak the truth. No one knows everything anyway.They build
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