Communication is a proverbial, organizational, and leadership challenge. Even the best leaders and organizations know they can improve in how they communicate with others. For that reason, this is a topic we are often asked to help people improve. The obvious reason people and organizations want to improve communications is that it is important –
By Mark Miller Mark Miller is a smart executive who has written several popular books about leadership. His style is to write about important topics using the fable approach; so his books are stories that make important points and leave lasting impressions. His earlier books, like most in this genre, focus on topics for an
Howard Behar led Starbuck’s domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. He is also the author of It’s Not About the Coffee and The Magic Cup. Today he joins Kevin to chat about servant leadership,
If you’ve watched my videos for long, you know that I like to make some “unusual” connections to leadership. And if you haven’t watched before, well, I imagine the title gave it away for you. In this video, I’m sharing a quick history lesson on General Mills, particularly how the invention of their Betty Crocker
Hiring is one of the most important roles of a leader. Putting the right people on the team is a foundational component of our success; after all, people who aren’t the perfect fit will lead to teams and individuals who may struggle mightily and never reach their potential. When we put the right people in
If you are a sports fan, there is always lots of talk about the importance of offense and defense in the making of winning teams. Yet in organizational success, we much less frequently talk about offense and defense. Until now. Think about it this way. Leading defensively is focusing on the problems that inevitably arise
Per the Bureau of Labor Statistics, Millennials will be the largest generation in the workforce by the end of 2015. They bring a different bias and experience to the workplace and new ideas to relationships. Dan Negroni, founder of Launchbox and author of Chasing Relevance, discusses how to relate with our colleagues and bridge that
“Just tell me what to do.” “What is the task list?” “Can you give me a checklist?” “What exactly do you need from me?” Those are all smart questions that you hear from employees from time to time. For the sake of avoiding confusion and misunderstandings, we recommend that you provide employees with specific details
Page [tcb_pagination_current_page] of [tcb_pagination_total_pages]