This is a big topic for a short article. While I’m not going to give you the encyclopedic solution to the challenge of getting more of the right work done on projects more effectively and getting projects completed on time, I am going to share of few insights that I and my team have been

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By Maura Thomas In 2015 I ran across a book called Personal Productivity Secrets. (Here is my recommendation.) I was so impressed by this book that I wanted to meet the author, so I reached out to her and that began an intermittent, but ongoing conversation with her about productivity and more. In Maura, I

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Great work has both impact and meaning, per Michael Bungay Stanier. Michael is the author of The Coaching Habit and Do More Great Work. He is also the founder and Senior Partner of Box of Crayons, a company that helps organizations all over the world do less Good Work and more Great Work. Michael and

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An evangelist. A zealot. And I don’t know your beliefs, but chances are you have a strong reaction to these words in one way or another. Because while the purpose isn’t questioned and the intentions aren’t out of line, the approach, in many cases, gets in the way of the goal. But today I’m looking

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In (important) ways, leading is leading, regardless of where you and those you lead are located. In all cases, as a leader, you are moving toward a goal, and are moving in the direction of that goal with and through the efforts of other people. And yet for all the ways that leadership is the

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By Chip Bell When was the last time you looked at a kaleidoscope? Chances are, whether it was days or years ago, you had a visceral reaction to that question. You can see the changing colors, feel the turning of the animator (the dial you turn that changes your view), and remember the sight of

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There are a lot of challenging situations that new leaders face and the one that we get the most questions about is this: how do I have have a tough conversation without damaging the relationship? It’s a sticky situation, and in today’s video we’re providing some easy and actionable tips for making this task just

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“I love to see people impacted by a great experience”, says Chip Bell, a renowned keynote speaker and the author of several best-selling books. In this episode, Kevin and Chip discuss some differences between customer service and innovative service. Further, how you can move from just value added to value unique and create a story

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As a leader, you are very likely also a middleman – and this is a term that doesn’t often get a lot of respect. But in today’s episode, I am talking about the very valuable role of the middleman and how we as leaders can fulfill this position and realize more success for ourselves and

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Do you wish your employees would be more accountable? Most supervisors do. I hear leaders complain all the time about the lack of accountability among their employees, and they consistently ask me for tips and tools for building accountability. Do you want to know what I think is the best tool for building accountability? You already have

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