It’s not a typo. I’m not talking about the importance of work experience. I’m talking about the experience of work, meaning how we experience our work and those we work with. Have you thought about this for yourself and your team? I propose that leaders must take an experiential focus as they look at work

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At the heart of it, all organizations want the same thing – to reach their goals and mission. The goals might be profit or purpose-related (or both), but they want leaders who can get them more of whatever “that” is; that is, more results. To that end, enlightened organizations look for ways to develop their

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Public speaking is often cited as one of the most common fears, even more than death for some. The anxiety of standing in front of an audience can be overwhelming. But why do we fear it so much? Often, it boils down to focusing on the wrong aspects—ourselves and the topic—rather than what truly matters:

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I’m not talking about off-brand or store labels, versus the national brands. I’m talking about the labels we place on ourselves as leaders. The labels seem helpful (or harmless at worst), but this isn’t always the case. What are the labels I’m talking about? Leadership styles and approaches. Often promoted by people like me. Don’t misunderstand

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If you have been through it, you know that downsizing is hard – for everyone. Understandably most people think first about those who leave – they need to find a new job and face plenty of uncertainty. But it is no picnic for those who remain – including the leaders who must work through the

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Have you ever asked yourself, “How personally do I take things?” It’s a question worth pondering because how we react to situations can significantly impact our communication and relationships. Let’s dive into this topic and explore some strategies to handle these situations better. First, let’s reflect on a couple of scenarios. Have you ever told someone

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In the criminal justice system, there is a focus on the analysis probable cause (cue the Law and Order theme music). In business, we use root cause analysis, which is useful in many cases. But in the world of dealing with other people, we often cannot know their motives or thoughts, and so neither of

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Delegation is a crucial skill for any leader, yet it can be challenging to execute effectively. In this post, part of a three-part series on delegation, I’ll share three essential questions you should ask yourself before delegating any task. These questions will help ensure that your delegation efforts are not only effective but also beneficial

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It’s a good question: are your leaders relationship builders? While the question would have been valuable in 1984, it feels more relevant in 2024 – when the organizational and follower expectations of leaders have changed with the economic and societal times. Research shows that people want a boss they know, like and trust – which

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Gloom, despair, agony (people of a certain age might be reminded of a song right about now). All are emotional responses to hardships. We’ve all experienced these events and these emotions, yet some people seem to have a different perspective on these events – have they found benefits in suffering? I believe they have –

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