Over the past two years, we’ve all learned to work remotely. That’s been a great development for organizational productivity, but as Wayne explains, it’s not always a good thing.

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We are in an odd time when it comes to discussing work culture. Like being in the eye of a hurricane, we are stuck between the initial panicky onslaught of COVID: “Go work from home and we’ll figure it out,” and looking toward the future: “Okay, we have to figure out what we do next.”

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When the pandemic hit, one of the more surprising things we learned was how well teams maintained existing relationships and work processes. People who were co-located and teams that functioned at a high level managed to keep it up when they were dispersed. Trust was a big part of that. But two years in, many

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I’ve been researching and writing on virtual meetings for almost twenty years. I’ve heard a lot of complaints, but the one that most amuses is, “I just sat through another meeting that could have been an email.” Sure, it’s funny and looks great on a coffee mug. And we have so many meetings it might

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Before you rush into hybrid work and simply take it as a foregone, conclusion, take a few moments and consider what hybrid work really is, not just what you’ve heard about it or think it might be.

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By the time you read this, the new year will have started. First, let’s acknowledge that 2022 is not a real year. It’s science-fiction. Remember Blade Runner took place in 2019. That aside, we are at the beginning of a new work year. We’ve survived the weird time of year when we are merely guessing

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”Because of Covid, we’ve decided not to take on any interns or new grads straight out of school until we are back in the office.” I’ve walked this earth for a long time and been dealing with customers in business for over half that long, so nothing much really surprises me. This comment left me

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For the first time in human history, two-thirds of our daily work communication and a growing amount of our interpersonal and social communication is being done in writing. Texts, e-mails, and collaboration tools are asynchronous and ubiquitous. How you respond to this probably depends on how old you are. Is this good news, since electronic

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Over the last few months, there’s been a shift in the way people talk about work. The new buzzword is “hybrid.” No doubt You’ve heard people say, “we’re coming back, but it will be a hybrid of people in the office and working flexibly.” That sounds great, but is it really a new way of

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When we talk to the leaders in organizations about what work will look like in the future, we hear a lot of similar concerns.  They worry about the culture of their organization, and how remote and hybrid work will change things. There’s some concern—although far less than at the beginning of the pandemic—about task completion.

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