Over the past two years, we’ve all learned to work remotely. That’s been a great development for organizational productivity, but as Wayne explains, it’s not always a good thing.
When the pandemic hit, one of the more surprising things we learned was how well teams maintained existing relationships and work processes. People who were co-located and teams that functioned at a high level managed to keep it up when they were dispersed. Trust was a big part of that. But two years in, many
For the first time in human history, two-thirds of our daily work communication and a growing amount of our interpersonal and social communication is being done in writing. Texts, e-mails, and collaboration tools are asynchronous and ubiquitous. How you respond to this probably depends on how old you are. Is this good news, since electronic
When we talk to the leaders in organizations about what work will look like in the future, we hear a lot of similar concerns. They worry about the culture of their organization, and how remote and hybrid work will change things. There’s some concern—although far less than at the beginning of the pandemic—about task completion.
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