When the pandemic hit, one of the more surprising things we learned was how well teams maintained existing relationships and work processes. People who were co-located and teams that functioned at a high level managed to keep it up when they were dispersed. Trust was a big part of that. But two years in, many
For the first time in human history, two-thirds of our daily work communication and a growing amount of our interpersonal and social communication is being done in writing. Texts, e-mails, and collaboration tools are asynchronous and ubiquitous. How you respond to this probably depends on how old you are. Is this good news, since electronic
When we talk to the leaders in organizations about what work will look like in the future, we hear a lot of similar concerns. They worry about the culture of their organization, and how remote and hybrid work will change things. There’s some concern—although far less than at the beginning of the pandemic—about task completion.
For years, the conversation about remote work has centered on the differences between working remotely (often from home) and the way we always worked in co-located situations. But what if that comparison is outdated? Specifically, how do you train and on-board new workers who don’t have that frame of reference. In short, you can’t compare
One of the big challenges we hear about hybrid and remote work is that “collaboration is difficult.” One CEO I spoke to said, “My people just come up with better answers when they can work together physically.” That led to an interesting discussion: What does it mean to come up with the best, or right,
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