Wayne Turmel, Author at The Kevin Eikenberry Group

The First Rule of Remote Leadership

In all the talk about hybrid work and RTO (Returning To Office for those of us who are acronym-intolerant), it’s easy to stress out. Let me remind you of a very simple rule to help guide your thinking. In The Long-Distance Leader: Rules for Remarkable Remote Leadership, we have 18 (sort of 19) rules for

Be Honest About the Known Unknowns When Returning to the Office

What do you know about how the next couple of months look for your team? There’s a strange tension in the air right now as people see the end of the COVID tunnel. Many organizations are making concrete plans for returning to the office, a continuation of remote work, or some oddball combination of those.

You Need to Coach Your Stars, Too

One of the things many leaders feel we don’t do as well as we could is coach our people. Whether our team is co-located or scattered to the winds, it’s hard to find the time to coach effectively. When we do, it’s almost always focused on improving weak performance. That means we spend most of

Thinking About Feedback Backwards

Offering feedback to people who aren’t located with you can be complicated. Should you send an email or get on the phone? Do you need to set up a zoom call, or will a quick shout-out on Slack get the job done? And why do they act like you’ve never told them something before when

Making Communication More than a Transaction

One of the phrases we use a lot around here is, “When working remotely, communication can become transactional.” Seriously, I was on our site and searched for “transactional,” and found over 20 references. And it’s not just a catch phrase. This is a real phenomenon. What’s also true is that a significant number of people

What If You Did Yelp Reviews for Your Team?

I read recently that negative reviews online carry so much weight it takes eight positive reviews on Yelp to counteract a single bad review. While this is bad news for your local diner, why is it relevant to those who lead remote teams? The reason is that people take negative feedback much more seriously than

Take Your Darned Vacation Days

We learned a lot during the first year of working from home. One of the things nobody expected was that it is a lot harder to take time off than anyone previously thought. We know this because a record number of people didn’t take vacation or personal time last year, or if they did they

Is Your Remote Manager Doing Better Than You Are?

A recent report from Microsoft acknowledges and puts numbers to something many of us who work remotely have felt in our guts: Many remote managers are thriving with work-from-home, while their employees are feeling more stressed than ever. Microsoft’s latest white paper, The Next Great Disruption is Hybrid Work-Are We Ready? is full of fascinating

What’s the Verdict on Remote Work?

COVID-19 caused many of us to work from home for much of the last year. Now that the anniversary has passed, there have been any number of articles about what we’ve learned—or haven’t. As with any momentous event, we should all be taking stock of the experience. Was it a success for us personally? Or

Adjusting to Being Back in an Office

Many of us are returning to our workplaces, at least part of the time. We’ve been asking people what they like most about getting back in the office. The answers aren’t surprising. Most people are happy being back in-person with their colleagues, socializing, brainstorming, and getting out of their homes. But there are other things

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