Clear Thinking is the Key to Hybrid Work

There’s a lot of conflicting news about when, how (and if) people are going to go back to working out of offices like they did before the pandemic sent everyone home. Some people can’t wait for any semblance of normalcy. Others have discovered the advantages of remote work. Some organizations are throwing themselves into remote

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What Nobody Says About Inclusion on Remote Teams

Prior to the COVID pandemic, there was a movement afoot to intentionally enhance diversity and inclusion in organizations. For many companies, those efforts then took a back seat to just staying in business, helping existing employees work remotely and keeping the business afloat. Now, as they take a longer view, they are once again thinking

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The Problem with Checklists

As a leader, odds are you keep a lot of running lists. Without them, a lot of us wouldn’t be able to prioritize tasks, remember who is working on which projects, or whether we need to pick up milk before dinner. For those of us who are chronically absent-minded, they can be life savers. But

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Is It OK to Turn Off Your Webcam?

Is it okay to turn your webcam off in the middle of a team call? That seems like a reasonable question, but it always seems to get people worked up. It should be a binary answer: yes or no. But the real answers are “sometimes,” and “it depends.” We all know the pros and cons

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Five Reasons for Zoom Fatigue

Imagine being the people at Zoom. Eighteen months ago, few people had heard of you. Then the COVID lockdown begins and suddenly you’re the most popular new software in the world. Then, just as suddenly, you’re the cause of something called “Zoom fatigue” and people hate you. Hardly seems fair. But to remote workers around

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Where Does Mistrust Come From?

One of the great paradoxes of remote work is that it requires a lot of trust, yet that trust is hard to build at a distance and easily damaged. Most of us start out assuming positive intent, and that we trust in people until they show us they’re more deserving of mistrust. At worst, we

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Your Back-to-Work Shopping List

According to several sources including the Wall Street Journal, most organizations are looking at late summer or even September for a full return to the workplace. Between vaccination roll-outs, local ordinances and internal logistics it will take that long to implement their plans. That means a mass of people who work from home returning to

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Help Others to Help You Succeed

Are you training your remote teammates to get in the way of your productivity? Of all the discussions we have in our classes with long-distance workers, one of the most fruitful is when we talk about how we teach our coworkers and manager to work with us and help us succeed. Sometimes, however, they learn

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What Will the Return to the Office Look Like?

When the rush to work from home started, most people assumed it was a temporary measure, and the world would somehow right itself in time. While many people are looking to return to the office later this year, nobody can quite agree on what that will look like. One thing is more likely than anything

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Engagement is NOT Your Boss’s Job

All companies worry about employee engagement, especially those who work remotely. There are books written (see below) about what a problem it is, and how to better engage with your people. It’s a big deal that will cost you if you ignore it. Turnover and lost productivity are just two of the problems you’ll have

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