One of the biggest complaints about working remotely is that communication has simply become a series of transactions. Why is that a problem?A Closer LookLet’s look at the definition of the word transaction. According to several dictionaries it’s, “the exchange of products and services or the transfer of money, or the commitment to exchange goods

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Webinars. Meetings. Training. Should you use Zoom? Teams? WebEx? Shadow puppets? Here’s the thing you probably haven’t been told before. To make a truly effective presentation in an online world, the tech you use is NOT the most important factor. In fact, it may be way down the list. If that sounds confusing, stick with me. Let’s

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You’ve been told you need to be “camera-ready” for a meeting. But you’re working from home or someplace you don’t want people to see. What do you do? Many of the most common web meeting platforms allow you to use backgrounds that will hide your real surroundings. Should you use them? What works best? Glad you

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Should everyone on your team be in the office all the time? Can the work be done from home or somewhere else? Is hybrid work the right answer for your team or just a messy compromise? We get asked these questions all the time. It’s not always easy to get the right answer. But whatever

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As the rational, well-intentioned, highly professional manager of a remote or hybrid team, do you make mistakes? Odds are you do. Likely because your brain tends to process information in certain ways that work most of the time. Most of the time. But we all have biases that occasionally get us in trouble. I have become

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If you’ve downloaded the latest Zoom app, or use Zoom frequently, you have probably heard that it added AI features. You may also be a little confused as to what they are and why you should care. Here’s the headline: Zoom AI actually can help you and your team when used correctly and sparingly. When I

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I am going to say something heretical. I am tired of hearing about change. Not that it is happening, but that we feel like we’re the first to go through such times. We are going through “unprecedented change.” You hear it every day. Whether it’s AI, work from home, Covid, or other challenges. In fact,

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Getting new hires acclimated to their role and productive quickly has never been without its challenges. In today’s world of remote and hybrid teams, remote on-boarding can be more difficult than when we were all co-located. But is it actually easier with a co-located team or simply a more familiar process?  For years, we onboarded

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There are a number of misconceptions and generalizations about work from home, remote work, and hybrid work. If you read the pro-remote from home bloggers, nobody is in the office, nor should they be. The traditional business press says everybody’s going back to the office so just shut up and comply. So what’s the real

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Why do some people work from home and others prefer (or have no choice but) to work in the office? The business press will tell you it boils down to personal preference (yours or your manager’s.) New studies show that there are a number of factors involved. A recent study on Working From Home Around the

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