There are tons of tips out there for delivering feedback. The problem is that tips are only tactics until we start with the basics. First, we must understand the goal of feedback which is that the other person will take action on that feedback. And then, we have to ensure that the feedback is actually

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About two weeks into the shutdown, I was having a conversation with my neighbor (at a safe, 6-foot distance, of course). His organization had recently sent all of their employees home and when I asked him how it was going, I got a response that no leader ever wants to hear… It’s going…OK. As leaders,

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Most people right now are feeling the full weight of the COVID-19 pandemic. They’re anxious or scared. They may be feeling frustrated with the stay at home measures. Some are experiencing financial problems. Some may have even lost a loved one to the virus. Most of us are dealing with emotional highs and lows, and

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While in some cases people may not be getting enough feedback of any kind, you can rest assured that most of it isn’t effective feedback. It doesn’t matter where people are working, there is a serious shortage of effective feedback in the workplace today. We can’t fix that shortage globally, but we can address it

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If, for the first time, you are managing employees who now must work from home, or you have been managing at least some remote workers for a while now, Jono Bacon, management strategy consultant, speaker,and author, shares some insight for doing so successfully in this guest post.  Before the pandemic, 70% of professionals worked from

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My daughter returned home (early!) from her study abroad in Hungary on Monday. Recently, she was in London and toured Churchill’s underground war rooms. While there, she bought me this postcard. During the crisis of World War 2, Churchill said this to the people of Great Britain. Let us move forward together. Today as we

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What do you do when your remote direct reports seem surprised by the feedback they get? They shouldn’t but some people seem to know exactly what and how they’re doing, while others seem oblivious. What’s a leader to do? When I teach our Coaching and Feedback at a Distance sessions, no matter who these folks

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Most people talk about having goals, even if they haven’t set any. And while most would agree that goals are important, many haven’t been very successful in achieving them after setting them. There are a variety of reasons for that. One common shortcoming in our goal achievement process is not having learning goals. Let’s talk

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I’m confident you’d like to worry less. And I know you would like to get better results for your team and organization. And since both things I am recommending to you today will both reduce your worry and increase your results, you will want to read on. Oh, and did I mention both resources are

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Two questions I often hear from coaching clients during workshops and consulting engagements are: “How do I work with an unmotivated person?” “How do I motivate someone to work harder?” Here are the quick answers: There is no such thing as an unmotivated person. Everyone is motivated to do something. Therefore, everyone is motivated. You

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