What do you do when your remote direct reports seem surprised by the feedback they get? They shouldn’t but some people seem to know exactly what and how they’re doing, while others seem oblivious. What’s a leader to do? When I teach our Coaching and Feedback at a Distance sessions, no matter who these folks

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Most people talk about having goals, even if they haven’t set any. And while most would agree that goals are important, many haven’t been very successful in achieving them after setting them. There are a variety of reasons for that. One common shortcoming in our goal achievement process is not having learning goals. Let’s talk

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I’m confident you’d like to worry less. And I know you would like to get better results for your team and organization. And since both things I am recommending to you today will both reduce your worry and increase your results, you will want to read on. Oh, and did I mention both resources are

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Two questions I often hear from coaching clients during workshops and consulting engagements are: “How do I work with an unmotivated person?” “How do I motivate someone to work harder?” Here are the quick answers: There is no such thing as an unmotivated person. Everyone is motivated to do something. Therefore, everyone is motivated. You

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Once in a while I come across a technology tool designed to help leaders of remote teams excel. I’m always intrigued by what drives this innovation. Today, I’m interviewing Abhinav Chugh from Peoplebox.ai. Their stated vision is to build an AI Coach, which is personalized and readily available for every manager to help his/her team

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If you are a leader and are reading these words, you may be carrying a secret in your mind. You wish you could find a way to “fix” that one team member. You may not say it that way, and it might be a secret because you don’t want to talk about it. But if

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A map app on your phone can be extremely helpful. But have you ever been frustrated that the routes sometimes make no sense? Have you ever looked at something from two different angles and seen something entirely different? Or looked back at a situation a day or a week (or longer) later and noticed something

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“You need to report to jury duty.” Have you ever gotten a card with this message on it? I have, and quite recently in fact. And during my time there, I got to thinking about those words: JURY DUTY. While many will look at it as a DUTY, I don’t think that the word accurately

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One of the ways we can tell someone is listening to us is that they are asking questions along the way. The right questions are more than a clue to the speaker, they help the listener ensure they are receiving and understand the intended message. I call these listening questions, and here is a starter

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I was recently reading about strategies for managing high-conflict people in both the workplace and in your personal life, and it got me thinking about conflicts, in general. Conflicts are often not the result of some huge problem. Of course, people can do terrible things to one another, and that creates conflict, but when it

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