Ken Blanchard calls feedback the breakfast of champions, and he is right. For any of us to be successful, we need feedback. For us to coach and develop our team members successfully, we must be able to give feedback to them. I have spoken and trained on giving feedback for years. I’ve written here extensively

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By Wayne Turmel Coaching is a critical part of our job as leaders. It’s also (if we’re really honest with ourselves) part of the job that too often gets ignored amid just trying to get the darned work done. As with so much, the fact that we aren’t co-located shouldn’t make our job harder (after

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As a leader, you have a myriad of things that vie for your attention; many things that you feel, or others suggest, you need to focus on. Here is a short list: Budgets Projects Process improvements New product/service development Sales Customer Service Margins I bet at least part of this list resonates with you, and

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There is a disconnect between what senior executives want from learning and development, and what they actually see. In fact, 96 percent of Fortune 500 CEOs want to see a business connection, yet only 8 percent see it. And 74 percent want to see ROI, yet only 4 percent see it, according to Patti and Jack Phillips

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The best way to motivate people is to truly understand what motivates them. Sounds painfully simple, and yet, too many leaders don’t follow that advice. They stick to one-size-fits-all tactics or rely on money to motivate employees to do their very best. In this infographic, created by Headway Capital, you’ll learn that money is not the

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As a leader, like it or not, you are in the change business. You are leading people to a new and better future which means that things will change on that journey. If they don’t, you will certainly never reach your desired outcomes. And even if you are trying to preserve the status quo for

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For over four years we have been producing live, virtual learning events we call Remarkable Learning. At first, they were teleseminars; more recently, they have become webinars. We have offered over 200 of these events featuring experts from our own team and hand-picked experts from around the world bringing relevant practical learning on the broad

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One of the worse things that could be said about a workplace is that it is negative. While the negativity is painful enough, it is a symptom of many other pains that an organization could face: Low productivity Low morale High turnover Poor Customer service I could go on, but I’ve made my point. If

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We’ve all walked out of a meeting and thought “Wow, that was a waste of time.” Perhaps the meeting had no clear purpose, the participants strayed off topic or the issues weren’t adequately resolved. It’s incredibly frustrating because it eats up time most of us don’t have. What’s even more frustrating is that those time-wasting experiences

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There is an interactive exercise that I often do with groups of leaders where we work together to compile a list of ideas for how to make feedback more successful. And there is one idea that makes the list just about every time: Feedback needs to be clear. I completely agree and today I am

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