Coaching people is a lot like growing grass. Wait, what? That’s right. In today’s episode of Remarkable TV, I’m shooting in a special location (my farm in Michigan) so I’m sharing 3 tips that will help you to coach reluctant people and that I learned when trying to grow grass. It that doesn’t hook you,

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The quote to the right couldn’t be more true. While it is spot on for everyone, it is especially true for leaders. Some (relatively small) percentage of the population is naturally inclined to plan, but most of us just aren’t. So people’s (including yours and your employees’) first inclination in the face of a new project or challenge is to jump right in

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An old Chinese story goes something like this. . . There was a farmer who tilled his fields with a single horse, until that horse escaped. This would seem to be a very difficult situation, yet when asked about his misfortune, the farmer replies, “bad luck or good luck, who knows?” His son went to

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As a new leader, how much time do you spend each day building, nurturing and maintaining professional relationships with upper management? Your coworkers? What about your employees? Too many people reach a leadership position and decide to focus only on building relationships with those people up the ladder or on the same rung as them. They seem

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As leaders, having mentors is extremely important to our success. But picking one can be quite a daunting task, especially if the mentor is one you’ve never met or will never meet. Today I’ll tell you about one of my mentors as a way to help you identify, study and learn from a mentor. Tweet

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This is a guest post by Tom Cox, leadership consultant, author and speaker. One of the most common, and tragic, causes of poor work performance is that everybody assumes the definition of “good work” is obvious, so nobody ever seeks explicit agreement on what it is. When the boss (that’s you) doesn’t define “good work,” things

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So you have a made a mistake. The Customer is disappointed, angry, or worse. And as a professional, you want to rectify the situation and perhaps nurture the relationship, not just put a band-aid on it. And when a mistake is made, well . . . then . . . an apology is in order.

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It’s the role of Senior Management… I have no idea where to start… I don’t even know where to begin… There are a lot of reasons that leaders don’t or won’t change company culture. But the reality is, ANYONE can change company culture and below I’ll give you five easy steps that you can take

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