By Michael Bungay Stanier As a coach, I am a big believer in questions. And if you really believe that, you must necessarily believe that advice is overrated. The author of this book, Michael Bungay Stanier, agrees with me, and his newest book proves it. I’ve known Michael for a number of years – he
Results and productivity are higher when people are committed to their work, and higher levels of commitment or engagement increase job satisfaction, safety performance and focus, while reducing on-the-job stress and turnover. But how does a new leader increase employees’ commitment? Isn’t that something employees have to do for themselves? Actually, both you and employees play
I was recently asked, How do I influence others to want to be better and recognize where growth needs to occur? It’s an important question and one that I know many others have. The shortest answer is two-fold: Influence them by improving yourself everyday Spur their recognition through solid, ongoing coaching. Let me say
I recently got an email from a Client with this question: What makes a great trainer? And the answer to this question also pertains to us as coaches. Check out today’s episode to find out more! Tweet it out: The best trainers are completely focused on the learning and the learning; they know it isn’t
Today’s question is this: How can I reprimand without offending? And before I can answer that question, I think it’s important that we look at the meaning of that word: REPRIMAND. This provides some important insights into the answer for us as leaders. Check out today’s video to learn more! https://youtu.be/gS4LPztTgAg?rel=0&showinfo=0 Tweet it out: We
In a previous post, I offered five tips for giving feedback in a non-threatening way. While those tips are good in general and will help you in any coaching conversation, there is a specific situation that calls for some extra care – coaching and offering performance feedback to friends who now report to you. There
For your employees, create an environment that enables them to be their very best. Shawn Murphy, culture change and leadership consultant and author of the book The Optimistic Workplace: Creating an Environment that Energizes Everyone, calls the ideal environment a “Pocket of Excellence” and offers these tips for creating a situation that allows your employees to thrive.
You might call it something different; but whatever you call it, you know what it is: Performance Management Performance Reviews Performance Assessments Performance Evaluations Performance Appraisals These are ubiquitous in organizational life; so much so that they are typically greeted with apathy, cynicism or even disdain. In fact, few things in organizational life are more
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