In two previous posts, I shared ways to help your team move beyond conflict and ways to focus your attention for better conflict resolution. Today, I’m turning my attention to coaching approaches you can use to encourage your team to behave in ways that lead to reducing the number of conflicts you experience and to

Read More

As a supervisor, it is absolutely necessary that you provide your employees with performance feedback. For new supervisors, the process is often challenging and uncomfortable. After all, it is not easy for everyone to criticize others. That said, you can’t avoid it. Just remember that the words you use are only part of your message.

Read More

While it’s hard, time-consuming and often frustrating, coaching can be extremely gratifying on a personal level. Here’s a little motivation to help jump-start your next coaching situation. Click here for just the audio of this episode. Click to learn more about the Remarkable Coaching Workshop. As leaders we must coach – and when we do

Read More

Is your team stuck in a cycle of personal bias and conflict? Are you struggling to help your team move beyond personal conflicts and disagreements so that you can get better results and see more professional behaviors? If you said yes to either or both of those questions, I have two things to tell you

Read More

SMILE! The positivity of your team starts with you. And when we create this positive environment, we see increased productivity, engagement and success. Watch today’s episode below for tips to help create a positive outlook for your team. Click here for just the audio of this episode. Click to learn more about the Remarkable Leadership

Read More

Coaching is usually about the poor performer. And while coaching absolutely can and should be used for this, if we want to be more successful as leaders, we need to also coach our high-performers. Check out today’s video for tips on coaching your high-performers to even more success! Click here for just the audio of

Read More

This is a guest post adapted from YOUR FIRST LEADERSHIP JOB: How Catalyst Leaders Bring Out the Best in Others by Tacy M. Byham and Richard S. Wellins, Wiley, 2015. Byham and Wellins are CEO and SVP, respectively, of Development Dimensions International (DDI). We absolutely believe that as a leader you are a powerful, creative

Read More

Are your employees saying “YES, I understand”, when they really DON’T? In the video below, you’ll learn some tips to ensure that there is real understanding in all of your communications. http://kevineikenberry.wistia.com/medias/iksewu9u1c?embedType=iframe&videoFoam=true&videoWidth=640 Listen to the audio for this episode here: audio Do you want people to understand or take action? Remember they aren’t the same

Read More

As a leader, you know that giving coaching and feedback is a critically important part of your job. While doing it well takes practice and discipline, it is a learning journey worth taking. And if any (or all) of your team works remotely from you – whether across town, across a time zone or around

Read More