Just like you will have times that people aren’t reaching their performance standards, you will also happily have times when people are doing great. As a leader, we want people meeting and exceeding expectations, right? Since we want expectations to be met or exceeded, we must do what it takes to maintain the level of
Delivering performance feedback to members of your team is part of your role as a leader. While performance feedback is not necessarily negative, that is the type of feedback most people think about when I mention “performance feedback.” In a quick review of articles and blog posts, I found no references to delivering positive feedback
Almost all of my educational background and much of my early professional work focused on finding the right answer to problems. I was encouraged and rewarded for finding the right answer. I was penalized if my answer was wrong. As a result, I carried a “find the right answer” mentality into my early leadership experiences.
As a new leader or supervisor, one of the skills you might have the least experience with is coaching others. While we have lots of resources to help you learn coaching skills; beyond the skills you also need confidence. Here are some ways to build your coaching confidence. Remember that you don’t have to know
Leaders often mistake accountability as a club they can use to go after people who don’t perform well. Having experienced a hold-people-accountable management style, new supervisors then believe they should use the same approach, only to learn that a sole focus on holding people accountable tends to create disengagement and frustration in their team rather
Guest article by Alan Heymann, JD, PCC I’ve often said I feel successful when clients report a new understanding of something they already knew about themselves. The coach’s job is not to diagnose, confer wisdom or opinions from on high, but to call up the best from within the client. One of the best ways
Sometimes we make things too hard. People like me who write about leadership and teams and organizational issues try to build models and all sorts of things to help people and teams achieve more. It doesn’t have to be as complicated or difficult as we sometimes make it, and it always starts with you. People
As a new supervisor, it is important that you remember to maintain a positive workplace and keep an upbeat attitude. Attitude is contagious. A positive person can alter the vibe of the entire room. Negative attitudes can do the same. Negativity can spread and even create a toxic workplace. If you find yourself coming into
Engagement is one of those words that gets used a lot. We need to have more employee engagement. We need more engaged employees. Well, what is engagement, anyway? What does it mean to be engaged at work? Well, first of all, it’s more than satisfaction. I mean, people can be satisfied in their job, but
Like so many words we use commonly, the word trust has many layers of meaning. Most of us have similar general perspectives about what it means to trust another person. But there are some subtle differences in how we view this simple word. These subtle differences can have an enormous impact on how we use
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