This is three-part series by guest blogger William Dann. Read Part 1: 3 Types of Supervisory Problems: “Can’t Do” Problems and Part 2: 3 Types of Supervisory Problems: “Confidence” Problems. As we discussed in the previous posts, Ken Blanchard has said that there are two categories of problems in supervision, a “Can’t Do” and a “Won’t

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We have all encountered locked doors in our lives. Most of them are literal slabs of wood or metal, keeping us from moving to someplace we want to go. And to get through doors, keys are required. The keys I am sharing with you today however, unlock more than a literal door. They are key

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This is three-part series by guest blogger William Dann. Read 3 Types of Supervisory Problems, Part 1: “Can’t Do” Problems As we discussed in the previous post, Ken Blanchard has said that there are two categories of problems in supervision, a “Can’t Do” and a “Won’t Do” problem. I add a third category, “Confidence” problems that

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This is three-part series by guest blogger William Dann.   As Ken Blanchard has said, there are two categories of problems in supervision, a “Can’t Do” and a “Won’t Do” problem. “Can’t Do” problems are the responsibility of supervisors to solve. “Won’t Do” problems are the responsibility of employees to solve. I think there is a third

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As a leader/manager/supervisor in an organization, part of your responsibility, obligation and an implied (if not stated) expectation is to be a coach. Recently I was asked a very valuable question about that role, and the reality that many leaders live in. Here is the question, verbatim: I manage a small IT group. I haven’t

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I am often asked if there is a right or better way to coach – and today I’m going to answer it using the NCAA Basketball Championship to help me answer it. Check it out below! The best coaches recognize their strengths as a coach and use them to the advantage of those they coach.

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If you are like a lot of people, Sunday you will be watching the Super Bowl. You might be with a group or alone. You might be a true fan of the game (or of the Chiefs, 49ers, or Taylor Swift). Or maybe you are just watching the commercials. Whatever your reasons or watching, the

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About ten years ago Cliff Arnall, a British scientist, reportedly created a calculation to determine “the most depressing day of the year.” The equation includes seven variables: (W) weather, (D) debt, (d) monthly salary, (T) time since Christmas, (Q) time since last failed attempt, (M) low motivational levels and (NA) the need to take action.

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By Kory Kogon, Adam Merrill and Leena Rinne I am regularly told how productive I am. My response is usually to thank the person and then tell them I feel far from that. I suppose by many measures I am pretty productive. If that is the case, it is because I have studied it, practiced

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I’ve certainly opened with a big question, and it is a question I want you to think about as you read, and hopefully far into the future. Specifically, I want you to think about the beliefs and expectations you hold about those you lead. But before I get back to you personally, let me give

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