Last week,  I asked you to walk in the shoes of your Customers for a minute – and closed by asking you four questions with easy answers . . . but without helping you get to those answers. This week, I will close the loop by helping you lead in a way that creates closer,

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Let’s say you decided to start a business (I know, some of you have, stay with me). There are lots of things to think about – marketing, sales, production, financials, and LOTS more. But regardless of what type of business you are in, you can’t do it alone. You will have suppliers – from insurance

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It is three simple lines and the words I most connect to Maya Angelou. After I heard of her passing, they are the words I thought of . . . “If you don’t like something, change it. If you can’t change it, change your attitude. Don’t complain.” – Maya Angelou The advice is powerful and

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There are many leadership lessons we can learn from the day’s headlines and today, I’m focusing on an underutilized coaching skill as taught by Gregg Popovich. Check out today’s episode to learn more. The best coaches sometimes let people figure it out for themselves first. @KevinEikenberry (Tweet It!) Check out our Remarkable Coaching workshop here.

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Building relationships starts with this very important and very simple building block. Check out today’s episode to learn more. If you want to build relationships, use the sweetest word in peoples’ world. Their name. @KevinEikenberry Check out our Communicating for Results workshop here. You are Remarkable!   p.s. Sign-up here to receive my Leadership Tip

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The following excerpt is a story from my first book, Vantagepoints on Learning and Life. This book is a collection of stories and situations from my life, and the lessons I learned from them. Hopefully in reading this one you will get a sense of the book and how it might apply to you. But

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You’re the leader, which means you’re the “boss”. And while you want and need some authority, you don’t want to be bossy. So how exactly do you get people to do what they need to? People want to be led by people they know, like, and trust. @KevinEikenberry (Click to Tweet It) Check out our

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So you are a leader and a coach – and you need to give someone some feedback. Most people would focus on getting their facts together and thinking about how they are going to give feedback. That is fine preparation, but it is only half of what you should do, based on what I call

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Coaching is one of the most important leadership skills you can have – because you are leading other people who you want to develop to become more successful. And if you want others to accept your coaching, you need to ask yourself one question. Learn more in the video below. If you want others to

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We, as leaders, make a big mistake sometimes, and when we fall prey to this mistake, it spreads throughout our organization. I’m going to tell you what this mistake is, why it happens, and how to fix it, in less than 400 words. Are you ready? The Mistake We frame our customer relationships as solely

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