So you are a leader and a coach – and you need to give someone some feedback. Most people would focus on getting their facts together and thinking about how they are going to give feedback. That is fine preparation, but it is only half of what you should do, based on what I call
We, as leaders, make a big mistake sometimes, and when we fall prey to this mistake, it spreads throughout our organization. I’m going to tell you what this mistake is, why it happens, and how to fix it, in less than 400 words. Are you ready? The Mistake We frame our customer relationships as solely
If you lead millennials, if you work with millennials, if you are a millennial…you’ll want to watch this! As leaders, it’s our job to recognize and accept the generational differences in the workplace. And, we will be more successful when we leave labels out of the workplace and treat everyone equally – as human beings. Stop
How do I get my people to do more? How do I motivate the chronic underachiever? The answer is: it all starts with you… People achieve based on their expectations and choices. If you want them to achieve more, change their expectations. @KevinEikenberry (Click to Tweet It) Check out our Remarkable Leadership workshop here. Check
Pew Research recently published some research titled, Millennials in Adulthood. (You can read much more here.) I was made aware of this research from a piece in USA Today about college basketball players and trust when it quoted one small part of this research. The study used an often used survey question; “Generally speaking, would
Quality. Excellence. High standards. All things worth thinking about personally and professionally. And all things associated with Steve Jobs. So who better than Steve Jobs to challenge us today? Questions to Ponder – Who is my yardstick? – Am I a good yardstick? Action Steps 1. Make your personal expectations of quality clear. 2. Live
I’ve written more than once about the connection between love and leadership. Here are two examples – recent and farther back). Today, I want to extend that connection to coaching and feedback. Do you have to love your people in order to give them effective feedback? No. Do your people have to love you in
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