So you are a leader and a coach – and you need to give someone some feedback. Most people would focus on getting their facts together and thinking about how they are going to give feedback. That is fine preparation, but it is only half of what you should do, based on what I call

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Coaching is one of the most important leadership skills you can have – because you are leading other people who you want to develop to become more successful. And if you want others to accept your coaching, you need to ask yourself one question. Learn more in the video below. If you want others to

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We, as leaders, make a big mistake sometimes, and when we fall prey to this mistake, it spreads throughout our organization. I’m going to tell you what this mistake is, why it happens, and how to fix it, in less than 400 words. Are you ready? The Mistake We frame our customer relationships as solely

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If you lead millennials, if you work with millennials, if you are a millennial…you’ll want to watch this! As leaders, it’s our job to recognize and accept the generational differences in the workplace. And, we will be more successful when we leave labels out of the workplace and treat everyone equally – as human beings. Stop

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This picture won’t mean much to you, but to the small group I spent two days with in Houston this week, it means a lot.  On the morning of the first day of our intimate training session on Coaching, the group had consumed our entire carafe of water pretty early.  When the staff came in

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How do I get my people to do more? How do I motivate the chronic underachiever? The answer is: it all starts with you… People achieve based on their expectations and choices. If you want them to achieve more, change their expectations. @KevinEikenberry (Click to Tweet It) Check out our Remarkable Leadership workshop here. Check

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Feedback says as much about us (the giver) as it does about the receiver. I say this often, and many times people look at me funny. After all, the feedback I give you is about something you did – your behavior or performance – and isn’t about me at all, right? Not so fast my

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Pew Research recently published some research titled, Millennials in Adulthood. (You can read much more here.) I was made aware of this research from a piece in USA Today about college basketball players and trust when it quoted one small part of this research. The study used an often used survey question; “Generally speaking, would

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Quality. Excellence. High standards. All things worth thinking about personally and professionally. And all things associated with Steve Jobs. So who better than Steve Jobs to challenge us today? Questions to Ponder – Who is my yardstick? – Am I a good yardstick? Action Steps 1. Make your personal expectations of quality clear. 2. Live

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I’ve written more than once about the connection between love and leadership. Here are two examples – recent and farther back). Today, I want to extend that connection to coaching and feedback. Do you have to love your people in order to give them effective feedback? No. Do your people have to love you in

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