This week, the world lost a legend; a one-of-a-kind salesman, author and speaker died.  Zig Ziglar was all of these things and he was also one of my mentors and heroes.  I read his books, listened to his speeches over and over, and attended his week-end workshop with my wife.  Zig is one of the

Imagine walking into an upscale restaurant with a sumptuous buffet – offering a wide range of tantalizing salads, entrées and desserts.  (Perhaps a more clear picture will come on Thursday at a Thanksgiving dinner).  There are all sorts of foods, providing you with a wide variety of options. I am about to lay out a

There are plenty of things that can go wrong with meetings, and the litany of complaints about them is long. In my 30 years of attending, observing, and facilitating meetings, one of the biggest challenges I’ve seen is groups staying on topic. The problem is a natural one – if you put a group of

I know you have an opinion, because most everyone does. According to a survey done by the Robert Half organization, 62% of workers feel that the feedback they receive semi-annually or annually in their performance review is at least somewhat helpful in improving their performance.  But 31% don’t consider it helpful at all. Compare that

Sometimes I like to find quotations that talk about timeless principles, even things everyone “knows” but are presented in a slightly different way, or from a person you might not expect. Great life wisdom might not be what you think about first when you think about the prolific author, Louis L’Amour (he wrote 89 novels).