We all meet new people, in all phases of our lives. In some of those situations we may not be consciously thinking about the importance of making a good first impression; however, conscious or not, we are always making an impression. Sometimes – be it the person we are meeting, the situation we are in

Read More

By now you’ve read or heard something about Steven Slater, the JetBlue flight attendant who, after an altercation with a passenger, left the plane on an emergency slide at JFK airport on Monday.  (If you haven’t heard anything, or want to read and see more, check out this page.) If you have seen or heard

Read More

July 26, 2010 Fortune Magazine. Two small little snippets on page 20 should cause alarm bells for many. Fact 1:  39% of large company CEO’s and directors say they have zero real internal CEO candidates. Fact 2:  The average number of hours boards spend on succession planning?  Two. Do you see yourself or your company

Read More

Ask ten people to describe the best coaches they have experienced and chances are seven or more will mention support in some way. Underline and highlight that fact in your personal thinking about coaching. The best coaches are supportive. Knowing and agreeing with that idea is one thing. Knowing what that means and being able

Read More

I know, you may be thinking, “there is just one leadership problem with email?”  While there may be more than one,  I started thinking about one in particular this morning when I read a blog post titled I Don’t Know If I Want Email in my Company.  While I hope you read that post, here is the

Read More

What? I mean Willie is and has been a lot of things, but an interpersonal skills guru? Over the past few weeks one phrase from Willie and his buddy Waylon Jenning’s mega-hit Mamas Don’t Let Your Babies Grow Up to Be Cowboys keeps popping into my head.  (Actually the song was written by Ed and Patsy

Read More

In today’s issue of our Powerquotes Plus newsletter I shared this quote from B.C. Forbes, the founder and publisher of Forbes Magazine: “Opportunity rarely knocks on your door.  Knock rather on opportunity’s door if you ardently wish to enter.” As a leader we must be in the opportunity business. What are the opportunities to heklp

Read More

When I think about leadership. I think about lots of things. I think about initiative. Leaders must lead by taking action. They must see things that need to be done and then make them happen. I think about caring. The best leaders care about those around them. And they don’t just talk about how much they care,

Read More

Shinichi Suzuki, the Japanese violinist and teacher responsible for the Suzuki method of teaching young violinists once said, “Man is a child of his environment.” This quotation crossed my mind as I stood outside the boyhood home of Elvis Presley in Tupelo, Mississippi last week.  He lived in this two room house with his parents until

Read More