Conflict is a topic that often comes up with I talk with leaders.  In three separate cases lately I have heard of organizations including conflict resolution in supervisor training programs. A perennially popular topic for training at all levels of leadership development training, conflict is as often misunderstood and mishandled as it is discussed.  Consider this view

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On 60 Minutes last Sunday, President Obama visited with Steve Kroft for two segments (part 1, part 2).  Throughout he talked about the start of his Presidency, the challenges he is facing and much more.  One small comment about one of his habits is an important lesson for all of us as leaders. He said

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In my last three posts, I have talked about the differences between knowledge and skills coaching (Just scroll down to read them). Consider this post a summary of them all. To answer the title of this post – “Is all coaching the same?”  The answer is no. There is a difference between skills and knowledge.

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In yesterday’s post I talked introduced some thoughts about why coaching and mentoring is so hard. In that post I discussed the difference between knowledge and skills and that to coach effectively we need to know why we are coaching. Are we coaching for knowledge or skills? Consciously or not, once we determine the answer

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Ask anyone to give a list of roles or tasks of a leader, especially in the context of organizational leadership, and coaching and mentoring will quickly rise to the top. This is no surprise, and even the most novice supervisor recognizes the importance of coaching.  Any yet for a variety of reasons, we don’t always

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One of the things we do is help organizations design and implement leadership development programs.  We have a variety of tools to help and combine them with customized solutions to create world class leadership skill training from executives to first line supervisors. One of the biggest challenges we – and you – face isn’t the

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Spent some time this week (about 4 hours) building the first of two large process maps. This picture is just a small piece of the process we mapped for the administration of the Remarkable Leadership Learning System. It was a really good meeting (thanks to Andrea and Barb!). We got a lot done in a

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I was recently interviewed by Brian Oates of Daxle.net for Imprint: Business Author Interviews.  In this 15 minute podcast we talked about several important leadership skills including building trust, the important of relationships and we talked about a positive definition of accountability. I wrote this book to be a personal leadership development training tool and

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John Steinbeck, the great author, said it as well as it can be said. It is the nature of man to rise to greatness if greatness is expected of him. The opposite is true too of course. And this is perhaps the most important, yet most often overlooked key to our success as leaders.  If

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I was pointed to the Powerlines for Women site yesterday, and read a quote that is certainly not just for women!  It struck me as important for anyone at the start of a New Year, but it seems especially instructive for us as leaders. “We spend January 1 walking through our lives, room by room,

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