Listening is a skill that can transform our relationships, our work, and even how we view the world. Over the years, I’ve learned that being a good listener isn’t just about hearing what’s being said—it’s about connecting, understanding, and truly engaging with the person in front of you. Today, I’d like to share five ways

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When it comes to effective leadership, few skills are as critical as listening. But here’s the key insight: listening is not the same as hearing. In fact, many people think they’re good listeners simply because they hear what’s being said, but true listening goes beyond just hearing words—it requires focus, engagement, and, most importantly, empathy. This

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Listening is a fundamental skill for effective communication, yet it’s often misunderstood. Many people think of listening as something that happens with just their ears, but true, effective listening is a full-body experience. It’s about using more than just one sense to connect, understand, and engage with the person speaking. Here’s why listening with your

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Real hybrid work is not only balancing who does what work where (should we be in the office three days a week?). For a truly hybrid team, we factor in time. This means we change the question to: What work needs to be done with everyone at the same time, and what can be done

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As leaders and human beings, listening is a skill that most of us recognize as critical. Yet, despite its importance, we all have moments where we fail to listen as well as we should. Whether we’re distracted by the buzz of a phone or mentally preparing our next response, these common barriers prevent us from

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We often hear that communication is one of the most important skills in leadership. While much of that conversation focuses on speaking effectively, there’s another side that is just as crucial but often overlooked—listening. In fact, truly listening might be the secret weapon in building stronger teams, fostering relationships, and driving success in any organization. In

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I’ve written about how complexity can be a problem and a challenge for us. Which begs the question, what is the antidote for complexity? Given that complexity is, well, complex, there isn’t a complete answer I can share in a few hundred words. But there is a short answer that points the way. The antidote to

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Listening is one of those skills that everyone thinks they know, but few truly master. It’s often misunderstood as just another technique that can be taught, like public speaking or time management. But what if I told you that listening isn’t actually a skill problem at all? Instead, it’s something deeper, tied to our habits

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Complexity seems to be a watchword of our time. Most of us would agree that the world and our work is more complex than ever. I don’t need to make this case or give support to the reasons why. But that existence of complexity isn’t really the problem. The challenge is that complexity is hard

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As leaders, professionals, and human beings, we’re constantly learning. But learning doesn’t truly take root unless we apply it—unless we take that knowledge and do something with it. One of the simplest yet most powerful tools for turning learning into action is asking the right question. Today, I’m sharing the single most important learning question

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