Communication & Interpersonal Skills Archives

Buy-In Isn’t Enough – Remarkable TV

It seems like everybody says they want buy-in. It’s what leaders tell me they wish they had.To which I’d say: be careful what you wish for.Why? Because buy-in isn’t the holy grail.Why Buy-In Isn’t the Ultimate GoalI’ve talked before about how resistance isn’t as bad as you might think. And maybe you’d say, “I’d rather

Are You Walking the Talk? – Remarkable TV

Are you walking the walk?When I’m training leaders, I often get asked by participants in the class, “Is my boss going to take this class?” Or they ask, “Did my boss take this class?”Sometimes the answer is yes. And if the answer is yes, I say, “Why did you ask me?”They say, “Because I see

Two Conversations You Aren’t Having – Remarkable TV

You send people to training. You want them to use what they learned. Right?So when they don’t, you start looking for someone to blame. Maybe it’s the training. Maybe it’s the trainer. Maybe it’s the learner.But there’s another part to this equation. And it’s you, Mr. or Miss Leader.I’m going to suggest that perhaps you’re

Beating the Forgetting Curve – Remarkable TV

How much do you forget after you learn something?You don’t have to answer. I already know. It’s a lot.And I don’t even know when it was that you last took a training, or read a book, or listened to a podcast that taught you something. I just know that whatever it was, you’re probably forgetting

Silent Expectations Aren’t Expectations at All – Remarkable TV

Do you expect your team to read your mind?As a leader, you’ve likely experienced this frustration. I know I have — I’ve seen it and heard it over and over.Here it is: someone didn’t do what you expected. You’re disappointed. You’re frustrated. But you actually never told them what you expected. So how were they

The Power of the Pause – Remarkable TV

What if you paused?Not for a long time. Just a beat. A breath. A moment of silence in a world that keeps asking us to move faster.We live in a world of speed — speed that seems to be increasing. But what if we paused?I’d like to pause longer right now, to make the point.

Do You Know What Your Team Wants From You?

Last week, I shared the idea that our team members are our customers. Today I want to take that a step further.If you’re a leader, you’ve almost certainly thought about what you expect from your team. Job expectations matter, and they’re not going anywhere. But there’s a question most of us never ask, and it’s

Stop Leading Others the Way You Want to Be Led – Remarkable TV

For years, leaders have been taught a version of the Golden Rule: Lead others the way you would want to be led. While that sounds logical, I’ve come to believe it’s incomplete advice. In fact, one of the biggest leadership mistakes I see is leaders assuming that what works for them will work equally well for everyone else. The

How to Use Your Webcam More Effectively in Meetings (3 Simple Fixes)

If you’re like most people, you’ve been on video calls for years now—and you’re probably still not using your webcam as effectively as you could. Not because you’re bad at communicating, but because nobody ever taught you how to translate in-person presence to a little green light at the top of your screen. So if you’ve

How to Build Leadership Confidence – Remarkable TV

Confidence is one of the most important leadership traits — and one of the least discussed.We all want confidence for ourselves. We want it for our children. We admire it in others. Yet when it comes to leadership development, most organizations spend far more time building competence than building confidence.The truth is, both matter. And

Page [tcb_pagination_current_page] of [tcb_pagination_total_pages]

First

Last