Communication & Interpersonal Skills Archives - Page 14 of 99

Making Room for Conversation – Remarkable TV

In this episode, we’re talking about making room for conversation and I’m using a cup metaphor to illustrate some important points. As humans, we all have a mental and emotional cup. And like a cup of tea or a cup of coffee, if it’s completely full, there is no room for anything else. Literally. This cup metaphor

How to Get Your Boss to Listen to You

By Guy Harris About half-way through the second day of a two-day workshop, a frustrated new leader blurted out: “All this talk about how to work with my team is great, but that’s not my problem. My problem is that my boss won’t listen to me. How do I get my boss to listen to

When Does Remote Bonding Go Too Far?

A few weeks back, we wrote about how showing your pets on Zoom meetings, or at least not hiding them like guilty secrets, can help the team bond and get to know each other. But can it go too far? Here’s the other side of that conversation. Apparently, some people make their pets too central

When Should We Use Virtual Backgrounds for Meetings?

Have you been on a Zoom meeting with Bob in Accounting, and it looks like he’s sitting in a luxurious office with a view of Manhattan? He’s not, of course. He’s using a virtual background to hide the fact he’s actually working from the north end of his dining room table. Someone recently asked a question

What to Do About a Team Member Who is Doing Nothing Right

You have tried everything that you know to do. You have encouraged, corrected, taught, coached, sent to classes, partnered them with a co-worker, and they still do nothing right. What next?

The Power of Transition Conversations

Navigating changes in your professional relationships is a big part of successfully transitioning from bud to boss. The change in your role and your responsibilities demands that your relationships change as well. You will experience changes in the type, scope, and sensitivity of relationship issues you face. The relative power dynamic or imbalance between you, your team, and people who were formally senior to you will change. All of these changes will create other changes in your professional, and possibly, personal relationships.

Reframing Change – Remarkable TV

Change is hard. It doesn’t usually come naturally. And at the end of the day, when we change we have made a choice. And as leaders, when we are trying to lead change at work, we are asking our team to be “all in” – to make a choice to change. Unfortunately, most change leadership

Managing Expectations to Encourage Satisfaction

By Guy Harris Have you ever noticed that people are sometimes dissatisfied with situations that are not that bad and sometimes satisfied with situations that are not that good? I will use myself as an example. I can think of times when I was sitting comfortably in a restaurant with food in front of me,

The Principles Don’t Change: Get on Their Side of the Table

Have you ever struggled to persuade another person to change their mind or their behaviors?

Based both on my personal experience and in what I have heard in Bud to Boss workshops, my guess is that you have. In fact, I think most of us have recently struggled with this issue, are struggling with it, or will struggle with it in the near future. Trying to persuade people to either change their mind or behaviors is a pretty common interaction in general and an almost daily occurrence for leaders.

Three Types of Expectations to Set with Team Members

You’ve got questions, we’ve got answers. Hi, I’m Kevin Eikenberry, answering the questions that new leaders ask us. Actually, it’s our goal to help all leaders be more successful, productive and confident. And the question I’m answering today is about setting expectations.

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