How often have you leaned across your desk or paused in an office doorway to ask a colleague a question? Or made eye contact with a team member and raised your eyebrows, a show of silent, supportive communication in the face of a tricky client? Along with water cooler conversations, these small confidences and day-to-day
Forced to work from home? It’s not perfect, but hey, there’s always Zoom, Microsoft Teams, and any number of webcam apps to help you stay in touch with your teammates. Then, just when people start using these tools and getting used to them, we learn about “Zoom Fatigue.” This is a perfect example of why,
Last week I talked about the first step in giving effective feedback. You can watch that episode here. In this episode, I am talking about the second step. But before I do that, let’s review the four steps again: Feedback must be heard. Feedback must be understood. Feedback must be accepted. Feedback must be applied.
Emotions are running high, and people seemingly get angry for no reason. If you’re like most of the people, you managing someone’s emotional outburst is the last thing you one to do. While some people seem to have a knack for helping others “back off the edge,” most people feel at least a little bit
Most companies have held more virtual conference calls this year than ever before. The rise of work-from-home environments has been more significant than ever, and the number of remote employees will likely remain a constant. Conference calling is one of the best ways for teams to keep everyone in the loop about new projects and
There are tons of tips out there for delivering feedback. The problem is that tips are only tactics until we start with the basics. First, we must understand the goal of feedback which is that the other person will take action on that feedback. And then, we have to ensure that the feedback is actually
by Kevin Eikenberry, co-founder The Remote Leadership Institute We all know words matter. Too often, we are too sloppy with them. I believe sloppy language has been a big part of our problem in recent months. Here is my perspective. I believe what we all need is a perspective that acknowledges the challenges we face
It’s not groundbreaking news that employees want to be recognized for their hard work. Nor is it surprising that employees’ performance, attitude and job loyalty tend to improve when they feel valued at work. Be honest: How well are you performing at recognizing your employees’ efforts in recent weeks? Most of our lives have been
While in some cases people may not be getting enough feedback of any kind, you can rest assured that most of it isn’t effective feedback. It doesn’t matter where people are working, there is a serious shortage of effective feedback in the workplace today. We can’t fix that shortage globally, but we can address it
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