Most people have suppressed their true feelings to avoid conflict at work. “When you need to have a difficult conversation with someone, it’s best to be prepared,” says Jackie Gaines, Wearing the Yellow Suit: A Guide for Women in Leadership “Having an idea of the actual words you plan to use ahead of time makes
Building a high-performing team is a complicated thing to do. There is no single formula or strategy for doing it. The number of combinations of personality dynamics, business demands, economic situations and other variables affecting your team is probably too long to fully describe. Despite the complexity and number of variables, there some principles and
Someone asked me a tricky question the other day, and in thinking through the answer I realized that there are a whole lot of people working from home these days who never planned to—at least for months at a time. As a result, companies and workers are faced with some sticky situations that aren’t covered
I’ve worked with well-meaning, highly-principled leaders and managers for years. When the topic of coaching and developing their employees comes up, I often hear that they know coaching is important, they want to coach more, but they don’t have time because they are too busy “putting out fires.” The pandemic put many leaders in crisis mode,
When I work with clients, I often see judgment driving much of the thinking during a conflict conversation. Rather than a genuine curiosity for understanding where the other person is coming from, one or both people judge the other person’s intentions. Here’s how I see the difference between these two attitudes: An attitude of judgment
One of the unintended consequences of the COVID-19 pandemic on teams is that even people who have worked together for a long time are seeing differences in how they work together now. And they seem surprised by that. We’re not. In The Long-Distance Leader, rule number 3 is this: “Know that working remotely changes interpersonal
You hear a lot of negative things these days about working separate from everyone else on your team. We’ve all heard the complaints (heck we’ve written enough about them here). Remote workers sometimes feel isolated. They don’t interact with their team members enough. People who work remotely sometimes go down the wrong trail and spend
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