There are tons of tips out there for delivering feedback. The problem is that tips are only tactics until we start with the basics. First, we must understand the goal of feedback which is that the other person will take action on that feedback. And then, we have to ensure that the feedback is actually

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Death is an incredibly tough subject to discuss, and one we are confronted with daily these days, but it’s also been an issue that managers and leaders have dealt with for a long time. How should you act when an employee loses a loved one? What should you say? How do you respond without coming

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by Kevin Eikenberry, co-founder The Remote Leadership Institute We all know words matter. Too often, we are too sloppy with them. I believe sloppy language has been a big part of our problem in recent months. Here is my perspective. I believe what we all need is a perspective that acknowledges the challenges we face

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It’s not groundbreaking news that employees want to be recognized for their hard work. Nor is it surprising that employees’ performance, attitude and job loyalty tend to improve when they feel valued at work. Be honest: How well are you performing at recognizing your employees’ efforts in recent weeks? Most of our lives have been

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While in some cases people may not be getting enough feedback of any kind, you can rest assured that most of it isn’t effective feedback. It doesn’t matter where people are working, there is a serious shortage of effective feedback in the workplace today. We can’t fix that shortage globally, but we can address it

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This is a guest post by Wayne Turmel from the Remote Leadership Institute. Join him for a free four-part video course,  Demystifying Remote Leadership: How to create solid working relationships in a virtual team with more confidence and less stress! Sign up now. The most common complaint about online meetings is that they are a colossal

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I am a huge fan of the webcam. In fact, more often than not, I recommend that you use a webcam when holding virtual meetings or conversations. That being said, there are a few instances when using a webcam isn’t advised or preferable. Check out the video below for tips on when to (and when

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For much of the world, the sudden shift to working remotely has been a shock and a challenge. For those of us here at The Kevin Eikenberry Group, it’s been a typical work week….kind of. In this series, we want to share our perspective as veterans “on the front lines” of remote work. We’ve learned

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This is a guest post by HARRY HUTSON and MARTHA JOHNSON. Being a new manager or a first-time leader can be a wild ride. Some days your heart is in your throat with trepidation, and on others it is bursting with the pride of accomplishment. Day-to-day responsibilities and task assignments are in your face. No

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