These days, there is no shortage of communication tools at our fingertips – literally. And while this means that it is easier than ever to communicate with one another, it doesn’t necessarily mean that we are communicating better. In fact, some might argue that we are getting worse at communicating. So, today I am going
We have heard a thousand times that conflict isn’t a bad thing. No match is lit without friction. Pressure turns coal into diamonds. The list of clichés is long. The fact that they’re true doesn’t eliminate a major sticking point: for many of us, conflict is uncomfortable, and we try to avoid it as much as
Wayne learned a valuable lesson about presentation skills in the 3rd grade that might make you rethink your attitude about online presentations. If you want to get serious about improving your online presentation skills, this course can help. It’s also available for organizations that would like to train their leadership.
This is a guest post by Joseph H. Harris, Partner, White Harris PLLC. If the political debate in your office is heating up, it may be time for you to step in and mediate the conflict. Joseph H. Harris, a partner at White Harris PLLC offers this advice for organizations. Arguments between employees can create
I often get asked if every conflict can be resolved. Since I work with leaders and teams to resolve workplace conflicts and to build the confidence people have to address conflicts, I think it’s a really good question. The short answer is: yes, every conflict can be resolved. The question does have one problem though: It
If you’re like me, you approached your computer Tuesday morning with a little trepidation. Maybe you picked up your phone with one eye closed against what awaited you. The reason is that it’s the first Tuesday in September, the day after Labor Day and for many of us who work away from the office the
This is a guest post by Elise Keith. The coffee date with your personal hero, and hopefully, future mentor. The make-or-break sales demo with that perfect-fit client. The last-ditch attempt to mend a broken partnership.  When everyone in the room understands what’s at stake, engagement is automatic. We don’t worry about engagement in those situations.
This is a guest post by Dr. Cindy McGovern. Every school teaches reading, writing and math as the most basic life skills that will help children grow into successful adults. Selling is also a basic skill, yet only students who choose to study sales or marketing learn how to do it in school. The fact
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