This is the first in a series of seemingly simple web presentation techniques. When you read this, you will probably say “duh.” But the next time you’re on a webinar or web meeting, see how often people don’t do these things, and how much it impacts your experience as an audience member. The next time

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One of the foundational skills for leaders is communication. Leadership communication involves different communication mediums, with a variety of people in a variety of roles, in all sorts of situations. So how do you improve your leadership communication skills? What if you had a free resource to help improve your communication skills in 10 minutes

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Delegation is something that every leader has feelings about. Some feel they do it well. Some don’t even know where to start. Some have seen a good example of it. Some feel like every time someone has “delegated” to them, it felt like they’d just been dumped on. Some think it is something they should

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Is there a different standard for professionalism for remote workers compared to those who go into an office everyday? This question gets asked a lot these days, and while I don’t claim to have definitive answers, I’ve gotten really good at asking some of the questions that are part of this important discussion. You don’t

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As leaders, we must always be thinking about when and how and what we communicate with our team members. Finding our way here is critical to our short and long-term success as a leader. New leaders wonder how to do it and it can be even more challenging and complex if you are leading remotely.

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How much we actually retain when we listen to people speak is up for debate. I’ve seen research that suggest it is as low as 17%. I don’t know if I believe it’s quite that low for most of us, but I do believe many of us have lost the art of listening. We’re too

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This is a question that I get asked a lot and I think in order to answer this question, you have to understand the answer to another question first: How do you define friend? So think about this a little bit and then “join me”on the video to answer the original question about friends and

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Engagement is one of the topics remote leaders lose the most sleep over. In a recent poll, we learned that “keeping the team engaged” is more of a concern for leaders than team communication, measuring performance or making sure people are working when they say they are. So, there’s no doubt today’s question is one

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by Chuck Chapman, Content Strategy Coordinator Remote work is becoming more common, but it’s still fairly new for most organizations. If you’re a remote leader, chances are this is your first time leading a remote team, and many team members may also be experiencing their first job away from the office. That means all of

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What is the biggest complaint remote workers have about remote communication their colleagues? If you guessed too many emails, or being barraged by Slack messages, you’re in the top ten. But when we recently asked people “What’s the thing that drives you craziest about working with remote workers?” the answer was a little surprising.  “I

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