You know the old saying, “Absence makes the heart grow fonder”? Well, when it comes to remote employees, that’s not true at all. In fact, when you’re managing a team of remote workers, a big hurdle to overcome is the feeling of isolation and all of the negative emotions that come with it. So while

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Why is communication so hard? One of the top reasons is that not everyone communicates in the same way, with the same tendencies or styles. To simplify things, we have access to all these useful tools that provide assessment takers with acronyms, colors, letters, animals or other designations to identify their personality and communication style.

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By Chuck Chapman, Content Strategy Coordinator One of the foundations of being a remote leader is effective online communication. As we’ve well documented on this site and in The Long-Distance Leader, this is one of the principle leadership challenges for those heading up remote teams. Simply put, communicating remotely just isn’t the same as communicating

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When we think about the skills remote workers need to be successful, a lot of things come to mind: mad web presentation skills, the ability to sail through SharePoint like a swallow at Capistrano, and knowing how to appear on webcam without looking like the shadowy informant on a TV show are among them. But

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One of the great paradoxes of working remotely is this: getting good information out to all the team members in a timely manner is a time-consuming challenge, but rumors, gossip and bad information spread faster than hot butter. If you’re a manager, this can be frustrating. If you’re a remote employee, it can be tempting

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We all make lots of mistakes in communication.  But there is one in particular that has the biggest negative impact on our communication success. I’m sharing four simple questions that you can ask to help avoid this most common communication mistake in the video below. Tweet it out: If you want your message heard understood

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I recently read James R. Hansen’s terrific biography of Neil Armstrong, First Man. It was fascinating on many levels, but one of the most intriguing things for someone who studies team dynamics is that the crew of Apollo 11 were not particularly friendly with each other. If you listen to people like us, you’d think

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Like many things in life, it’s not the tool that matters nearly as much as how we choose to use it. YouTube can be a treasure trove of insightful and inspiring information, or a trash-dumping, time suck. As reported in 2020, over 500 hours of video are uploaded every minute. Because of its vastness, you need

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“How do you resolve a conflict quickly?” You may think this answer is counter-intuitive, but it’s true: To solve conflict quickly, you must slow down. Just about everything I do professionally centers around resolving conflict, improving communication, enhancing leadership and inspiring teamwork. I work with teams of all kinds: work teams, non-profit teams and even

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