Communication & Interpersonal Skills Archives - Page 42 of 98

Employees Are Watching You. Should You Care?

Consider the following scenarios: Scenario 1: A manager always turns out the light and locks his door before leaving for the day, unless he slips out before 5 p.m. Then he leaves the light on and the door open, giving the appearance that he’s still somewhere in the workplace. Scenario 2: A manager and several

Communicating to Your Team

We talk about the importance of effective communication a lot. In fact, it’s included in some way or another in just about every training course, workshop or webinar that we deliver – because it’s that important to our success as leaders. And today, I am sharing just ONE TIP that can drastically improve your communication.

4 Ways to Connect With the “Outsiders” on Your Team

This is a guest post by Dr. Ashley Lesko, leader of Square Peg Solutions, a firm that specializes in leadership development. Have you ever been anywhere where you felt you just didn’t belong? On the flip side, since you’ve been a leader, have you ever worked with people who you thought just couldn’t figure it out?

Engaging Introverts on Remote Teams

About 60% of the population are introverts, but you wouldn’t know it from conference calls and meetings. You hear from your extroverts, those who aren’t afraid to speak up and (I hate to admit it, because I am one) thrive on attention. How can you set your team up so that even the most introverted

5 Toxic Words or Phrases You Should Avoid at Work

Using the wrong word or phrase can make you look unprofessional, unintelligent or even incompetent. Make sure that you aren’t using words that hurt your career or advancement potential. Crystal Barnett, a senior human resource specialist with Insperity recommends steering clear of these words and phrases if you want to climb the ladder at work. “Honestly.” You should

Don’t Let Ambiguity Hurt Your Virtual Team

Ambiguity brings down productivity, performance and morale on teams where employees are located in one spot. It can be a downright killer for virtual teams. That’s why you must take extra precaution to eradicate it before it causes confusion, misunderstandings, mistakes and rework. Francis Norman, director and principal consultant at Ulfire, an organization that specializes in

The Difference Between Dialogue and Discussion

There is a great deal of misconception about the nature and meaning of the two words in the title of this article. Both are forms of communication, both are relatively common words, and both start with the letter d. While Theasaurus.com does list the two words as synonyms, simply seeing them that way is part

8 Things Not to Say During a Presentation

If you have watched a presentation, you have heard these things. But just because you’ve heard them, doesn’t mean you should say them! If you want to be more effective in giving your presentations, avoid these words.

When Silence Isn’t Golden

By Wayne Turmel If you’ve ever had small children, you know that moment when all the chaos and noise stops and it’s…too…quiet. You immediately go in search of the little hellions, because they must be up to something, and you’re not sure you want to know what it is. Managing a remote team can be

Focus Half of Your Coaching Time on These Employees

I have the good fortune of working with lots of leaders, and often have the chance to talk with, teach or consult with them on a variety of issues including their role as a coach. The vast majority of those I work with truly want to be more effective and make a difference for their

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