Reprimanding employees in front of other employees is never a good idea. Embarrassing staff members in that way damages morale and can put people on the defensive, making it less likely that they will fix their bad behaviors. Scolding employees in front of customers is worse. Even if employee has done something that deserves a

Read More

By Kevin Eikenberry, co-founder of the Remote Leadership Institute. While we’ve all sat through one too many presentations in our lives, most of them are very important when it comes to disseminating information and training employees. Especially when all or part of your team is remote, your presentations need to be crystal clear so as

Read More

We have recently started asking a One Question Survey in our weekly newsletter, Unleashing Your Remarkable Potential. And a few months ago, we asked about some of our readers what their biggest barriers to change were in their organization. And the #1 answer was: the lack of understanding of the change. So in today’s episode,

Read More

By Wayne Turmel Have you ever heard these complaints from your team? “The people in the home office have it so much better than the people who work from home.” (or vice versa…. Both sides complain about the other) “I don’t even know what everyone else is doing.” “My boss keeps changing priorities on me;

Read More

A handshake has way more significance that you might think. It’s often the first impression that people have of you and it is communicating a lot. In today’s video, I’m giving you a few pointers (pun intended?) to make sure that your handshake is saying what you want it to say. Tweet it out: Your

Read More

If you want to be a great manager and leader, heed these 10 important bits of advice: Listen. We all need to spend WAY less time talking and A LOT more time listening. And I don’t mean just keeping your mouth shut for the sake of keeping it shut. I mean really listening. Listen to what’s

Read More

By Jaimy Ford, business writer and editor Are remote workers being called back into the office? It depends on who you ask. Many companies are favoring telecommuting to cut costs and expand the talent pool. However, that’s not the case everywhere. IBM, an early champion of remote work, just this year issued an ultimatum to

Read More

Slackers can ruin the dynamic of any team—without doing a thing. When workers get lazy, their colleagues have to do more than their fair share. That results in overworked, stressed-out employees and mediocre projects. When they waste time on Twitter, make personal phone calls and take long breaks, lazy workers reduce productivity and, when their

Read More

By Wayne Turmel, co-founder of the Remote Leadership Institute. Team conference calls can be downright painful. It often feels like an uphill battle to get people to contribute, ask questions and share information. As the leader, you do all of the talking and are often met with silence on the other end of the “line.”

Read More