Tough conversations. You know, the ones we need to have, but are concerned about. The ones that remind us of the similar conversations that didn’t go so well in the past. Popular books have been written about these types of conversations, and have changed what we call them. Now many call them crucial conversations or
Reprimanding employees in front of other employees is never a good idea. Embarrassing staff members in that way damages morale and can put people on the defensive, making it less likely that they will fix their bad behaviors. Scolding employees in front of customers is worse. Even if employee has done something that deserves a
By Kevin Eikenberry, co-founder of the Remote Leadership Institute. While we’ve all sat through one too many presentations in our lives, most of them are very important when it comes to disseminating information and training employees. Especially when all or part of your team is remote, your presentations need to be crystal clear so as
We have recently started asking a One Question Survey in our weekly newsletter, Unleashing Your Remarkable Potential. And a few months ago, we asked about some of our readers what their biggest barriers to change were in their organization. And the #1 answer was: the lack of understanding of the change. So in today’s episode,
By Wayne Turmel Have you ever heard these complaints from your team? “The people in the home office have it so much better than the people who work from home.” (or vice versa…. Both sides complain about the other) “I don’t even know what everyone else is doing.” “My boss keeps changing priorities on me;
By Jaimy Ford, business writer and editor Are remote workers being called back into the office? It depends on who you ask. Many companies are favoring telecommuting to cut costs and expand the talent pool. However, that’s not the case everywhere. IBM, an early champion of remote work, just this year issued an ultimatum to
Slackers can ruin the dynamic of any team—without doing a thing. When workers get lazy, their colleagues have to do more than their fair share. That results in overworked, stressed-out employees and mediocre projects. When they waste time on Twitter, make personal phone calls and take long breaks, lazy workers reduce productivity and, when their
By Wayne Turmel, co-founder of the Remote Leadership Institute. Team conference calls can be downright painful. It often feels like an uphill battle to get people to contribute, ask questions and share information. As the leader, you do all of the talking and are often met with silence on the other end of the “line.”
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