In my work with clients of all kinds, I have noticed five basic types of people when it comes to responding to conflict. Admittedly, I did not come up with these categories from a sophisticated and comprehensive statistical analysis. They are, however, built on my observations from working with many people and talking about their approaches to
by Wayne Turmel I don’t have to break out the latest Gallup poll or some other survey to convince you that meetings, at least most of them, can be a giant waste of time. Whether it’s lack of preparation, unruly participants or some other issue, most meetings fall short. For leaders of virtual employees, the
This is a guest post by Gregg Thompson, author of THE MASTER COACH: Leading with Character, Building Connections, and Engaging in Extraordinary Conversations. The case for coaching has been made. Coaching is recognized as a critical competency for leaders from organizations of all sizes and industries. Today, and into the foreseeable future, one of the
What are you working on? This is a question leaders and potential leaders are asked all the time. Simple enough and your answer needs to show connection. Today Kevin is joined by Dianna Booher. Dianna is the author of 47 books and Founder of Booher Consultants, a communication training firm, and then more recently founder
By Kris Boesch My brother-in-law recently got a job in retail sales of satellite TV. Here’s a psychological trick he was taught – ask the nice young couple who has stepped into the big box store to follow you, and as you ask, turnaround and walk away with your back towards them. Invariably they will
Email is great, but sometimes a phone call is … called for. Being mindful and determining which communication tools to use in specific situations is a critical part of any manager’s job. In this video, we’ll share four questions that you can ask to help you make that decision. http://kevineikenberry.wistia.com/medias/fxd7u7v7uf?embedType=iframe&videoFoam=true&videoWidth=640 One time when using email is
If you run a team with at least one remote employee, you manage a hybrid team, and that mix of on-site and remote employees can bring about challenges, specifically when it comes to delegation. Serious resentment can brew because of how you choose to delegate, with some employees feeling overlooked and others feeling overwhelmed. One
By Kevin Eikenberry Dan works from the deck of his beach house. Barbara Skypes while walking on her treadmill desk. Alex’s dogs bark through a conference call. Susan jumps on video chats wearing her favorite Grateful Dead shirt. Professional? What do you think? I hear leaders from all levels, within all types of organizations talk about
When people are physically uncomfortable, they generally have difficulty focusing on the work at hand, and they tend to become emotionally sensitive and irritable. Both can decrease productivity and increase conflict. Here are three of the most common issues I see as I work with my clients: 1. Space constraints Such constraints can take many forms, but
Page [tcb_pagination_current_page] of [tcb_pagination_total_pages]