New leaders in particular deal with more change resistance (and resistance in general) from their employees. Bitter coworkers who were overlooked for the promotion dig in their heels and make life hard for new managers. Some just want to take advantage of the new guy or gal. Others want to see how far they can push

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In your role as a leader, you will eventually find yourself in the middle of a conflict caused by a miscommunication of one kind or another. Maybe you have already had this experience. If you haven’t, hold on, it’s coming. In these situations, it’s incredibly tempting to get lost in the process of figuring out

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We use video every day in our personal lives, but how often do you use video for your remote team? A recent statistic shows that 50% of internet traffic is video; and that stat is going up with each day. So, why do we tend to shy away from it in our organizations? Join Wayne

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One of our clients used a great line the other day, and I thought it might make you feel less alone in the world. She told me, “Managing is like herding cats, and managing remotely is like herding cats by email.” Ever feel like that? Well, I have two reactions to that statement… The first

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Recently, I was speaking with participants in a training class about communication strategies to resolve conflicts. I shared with them that a genuine sense of curiosity about the other person’s perspective often goes a long way toward resolution, and that a sense of curiosity is often revealed when we ask the other person questions. As

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One of the most difficult parts of leading remotely is getting to know your team; yes, we need to know who they are and what they excel at, but today we’re specifically referring to knowing your team’s work style. Some people love being the center of attention, while others enjoy wearing headphones in order to

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Communication is a two-way street. There is a sender and a receiver and it’s extremely important to remember that if we want to be effective, we must put the receiver first to ensure that not only are we conveying a message that is received and understood, but also that the receiver themselves feel heard and

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I am not a “birthday guy.” Unlike my wife, who proclaims February her “birthday month,” and frequently invokes it for favors, I don’t find anything particularly impressive about the fact that I made it around the sun one more time. In the great cosmic scheme of things, birthdays—even mine—don’t matter much. Except that they do…

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Plenty of communication breakdowns occur with teams by people not responding to emails or instant messages. There is a simple fix to this problem: use status updates on these technology tools, especially when you’ll be busy for over an hour. Join Wayne Turmel, co-founder of the Remote Leadership Institute, as he offers valuable tips concerning

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Words have meaning and names have power. — Author Unknown Using someone’s name can be extremely powerful in your role as a leader. And it goes way beyond just being a sign of courtesy or a way of recognizing them. Here’s what I mean… Tweet it out: Few words carry more meaning or garner more

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