I am a big believer of the importance of learning for leaders (and human beings for that matter!). And while the list of topics that we need to be learning about is a long one, today I am talking about one of the most important ones: Human behavior. As a leader, it’s absolutely essential that

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Sharing knowledge among your remote team is an essential technique to implement as a manager.  There are a number of technology tools that you can use, such as SharePoint, that allow team members to upload important information (and ultimately, sharing knowledge) to the rest of your team. Learn other tips and techniques that you can use

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It’s nearly impossible to get through life without having a complaint or two (or three…) about something! But as leaders, it’s really important to understand how complaining is a trap and how we can avoid this for ourselves and our team to realize greater success overall. Here’s what I mean… Tweet it out: Complaining is

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One of the most quoted precepts for human behavior is referred to as the Golden Rule: “Do unto others as you’d like them to do unto you.” It’s damned fine advice, and some variant of it is found in nearly every major religion and school of philosophy. But the Golden Rule is a bit flawed

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Voting in virtual meetings by using meeting tools (like as Skype or WebEx) is a great way to not only grab your team’s thoughts but also to be able to make sure your remote team is participation. Leading a remote team can be difficult, and you have unique challenges that other leaders may not face. Learn more

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As a facilitator that frequently works with remote teams, I heard an attendee make a comment concerning the usage webcams at work that made me cringe. “They only want us to use webcams so they can make sure we’re working.” I wanted to cry. Two things make this tragic: First, that someone would believe the

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First, a couple of caveats . . . When I say PowerPoint, I’m speaking generally – think Keynote and Prezi and whatever other similar tool you might use. I’m qualified to talk about this because I have been teaching and coaching presentation skills and trainers for over 25 years – before PowerPoint was even released

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When you’re a new supervisor, it can be hard to give feedback to a team member (particularly one that used to be a “bud) without them taking it personally. To help improve this process and decrease the stress and frustration for all, it helps to start at the beginning. Here’s what I mean… Tweet it

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We’ve all heard the phrase, “It’s not what you said, it’s how you said it.” The same can be said for email, especially in your organization –the tone in emails can greatly impact your remote team’s mood, morale and culture . In this video, Wayne Turmel talks about how your tone in email can affect the

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Sometimes unexpected events occur, difficult decisions are made, and external events cloud the future. It is the leaders job to navigate in these waters and communicate about these events and outcomes; even if the message is unpleasant and uncomfortable. This may happen in the form of a conversation needed with one person or with an

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