Drama. It is a good thing if you are reading a book by your favorite author, you just paid $10 for a ticket to the new release in the theater, or you are watching your favorite show on TV. It’s not so good at work. I am asked questions all the time about solving a
We’ve probably all heard what they say about the word “assume” and when it’s broken into parts… And we all make assumptions as communicators. Check out today’s Remarkable TV for tips on breaking through the interference of assumptions to better communicate. The best communicators focus less on the message they are sending and more on
This is a guest post by Catherine Welborn, business writer and editor. I’m a big fan of Dan Pink’s blog, and I particularly look forward to posts in his ongoing series, emotionally intelligent signage. The examples he posts are always thought-provoking, and the series has made me pay a lot more attention to the signage
This is a guest post by Catherine Welborn, writer and editor. Here is a bit of advice for those of you supervising younger employees. Throughout college I worked at a popular clothing retailer. The chain catered to the high school/college demographic, and all of us employees were in that same age range. Management had a
How would you answer that question? Many people would respond with “Ask for and value employee input,” according to a survey by the leadership training firm Fierce Inc. Eighty percent of the corporate executives and employees it surveyed put that at the top of their list. “Everyone wants to be seen and heard,” said Halley
“If you ask men why they succeeded, men attribute that success to themselves; and women, they attribute it to other factors like working harder, help from others. Ask a woman why she did well on something, and she’ll say, ‘I got lucky. All of these great people helped me. I worked really hard.’ Ask a
In an open environment, with employees situated in cubicles rather than in offices, employees have the opportunity to learn a lot about their co-workers’ professional and personal lives. If you are faced with a colleague who always seems to know everything that’s going on in your life, you might want to be more discreet at
After terminating someone, many managers clam up. They refuse to share information out of fear of legal or other consequences. Although discretion is important, shutting down communication can cause other employees to worry needlessly. They may speculate that you acted arbitrarily and may even conclude that their own jobs are in jeopardy. To strike the
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