Let’s talk performance! This isn’t usually at the top of your to-do list. The proper planning, time and energy involved is stressful, for you and your staff. In this anxiety-ridden environment, it’s no wonder we make mistakes! The problem is that we don’t communicate performance successes and improvements often enough. Fundamentally, feedback is a

Read More

Today’s featured blogger is Jennifer Miller. This post complements the Communication section in From Bud to Boss. For more information about the grapevine as it relates to communication, join our book community to read the Bonus Byte on this topic. It was a typical day for Pete, a division manager who oversees the work of

Read More

Previously, I wrote about the importance of seeing opportunity in your team and what you can do to help your team see opportunities as well. I ended that post by telling you that the way to create that opportunity view was by creating a definiteness of purpose across all members of your team. I promised

Read More

For leaders, it’s a delicate balance to handle conflict situations: getting involved too soon or too late both have consequences. Watch this short video for tips on when and how to address conflict for maximum success! Leaders know when to step in and help resolve conflict – not too soon, and definitely not too late!

Read More

By Lois J. Zachary with Lory A. Fischler Many people who are dedicated to their own development recognize the power of finding and working with a mentor to speed their progress and skill growth. Many organizations have built formal and informal approaches to urge and support mentoring within their organizations. All of this is wise

Read More

I have the good fortune of working with lots of leaders, and often have the chance to talk with, teach or consult with them on a variety of issues including their role as a coach. The vast majority of those I work with truly want to be more effective and make a difference for their

Read More

A good drama on the TV or at the movies? Awesome. Drama at the workplace … not so much. Watch this short video to learn tips for reducing the drama in your workplace. Reducing workplace drama starts with trying to understand the motivation and perspectives of the “actors.” @KevinEikenberry (Tweet It) You can learn more

Read More

Listening is a skill we’d all like to get better at – I can’t think of a time when I asked someone or a group if they wanted to be a better listener and someone said, “no.” It is a life skill that impacts our ability to communicate, build relationships and get things done. It

Read More

My hope is that this headline makes you wonder. Perhaps you are guessing what the skill is. Perhaps you are thinking I am pretty presumptuous to suggest I know the most important skill you need, after all, I don’t know you, your experience or what you do for a living. This skill is so ubiquitous

Read More