Communication & Interpersonal Skills Archives - Page 75 of 100

Persuasion and Manipulation – Are They the Same?

Persuasion is not manipulation. If a connection between those words crosses your mind, I want you to break that connection – and I’ve got about 400 words in this space to persuade you. From the Merriam Webster online dictionary . . . Persuade – to move by argument, entreaty, or expostulation to a belief, position, or course of

Four Leadership Trust Busters

Trust. Your ability to lead is severely hampered without it, and the more of it you have, the easier leadership becomes. Plus, with greater trust comes greater speed of implementation, clearer communication and much more. It is certainly something that leaders must spend time creating and working intently to maintain. There are many things that

Six Reasons Leaders Need to Stop!

Every leader I talk to has plenty to do. We live in an age of the full plate, the fast pace and the stuffed to-do list. While this may be a sign of our times, there is another sign that we see and observe every day; and we don’t really realize that this sign can

Creating Customer Partnerships

Last week, I asked you to walk in the shoes of your Customers for a minute – and closed by asking you four questions with easy answers . . . but without helping you get to those answers. This week, I will close the loop by helping you lead in a way that creates closer,

How to Use Video to Become a (Much) Better Presenter

If you have ever been to a presentation skills workshop, you likely practiced with video. Whether you liked being video recorded or not, video can be a powerful tool for learning and improvement, if you use it correctly. Here, I want to give you some ideas for using that video for the maximum learning value.

Where Do You Draw Your Circle?

Let’s say you decided to start a business (I know, some of you have, stay with me). There are lots of things to think about – marketing, sales, production, financials, and LOTS more. But regardless of what type of business you are in, you can’t do it alone. You will have suppliers – from insurance

Perspectives on Remote Leadership

The world is changing for leaders – and one of the biggest changes is that many of us are leading people that live and work further and further from us. For that reason, we’ve been thinking a lot about remote leadership (and I’ve been doing it for a number of years). Rather than just think

Remarkable TV: Lessons from a Security Guard

Building relationships starts with this very important and very simple building block. Check out today’s episode to learn more. If you want to build relationships, use the sweetest word in peoples’ world. Their name. @KevinEikenberry Check out our Communicating for Results workshop here. You are Remarkable! p.s. Sign-up here to receive my Leadership Tip

How Important are High Expectations?

The longer I live and the longer I lead, the truer I believe today’s quotation is. The lesson in it for you today may be personal or professional. Sam, “Mr. Walmart” Walton clearly believes it applies to everything. Questions to Ponder – How high are my expectations in different parts of my life? – How

The First Step in Preparing to Coach Someone

So you are a leader and a coach – and you need to give someone some feedback. Most people would focus on getting their facts together and thinking about how they are going to give feedback. That is fine preparation, but it is only half of what you should do, based on what I call

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